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  1. #1

    Two weeks old ticket not even opened! Game code invalid after the install of T.U.

    I have bought this game 3 weeks ago, i have created my first and ONLY Uplay account, i have inserted the Far Cry 4 serial number than the Hurks DLC serial number too and in order to play it online i had to install the Title Updates. During the T.U. install an error occurred which forcefully closed my Uplay and game updating window. I rebooted the Uplay launcher and it auto logged in because i had that case marked on. When i tried to update the game again the code was not good anymore.
    More than two weeks have passed since than i have created a ticket from the first 15 minutes. The reference code is 01947333. Do i need to download a illegal copy of the game in order to finally play a game i waited and bought? For extra information you can ask me here or you can see directly on the ticket i have created, including the serial number. This is my only Uplay account, first and only i have created.
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  2. #2
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi taekwando2015, sorry about this, I will ask Support to take a look at your ticket for you.
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  3. #3
    Originally Posted by Ubi-MoshiMoshi Go to original post
    Hi taekwando2015, sorry about this, I will ask Support to take a look at your ticket for you.
    Is there any way possible to change my email from *email address removed*(which is wrong and inexistent) into *email address removed*?
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  4. #4
    Ubi-MoshiMoshi's Avatar Community Representative
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    Please do not post personal details on the forums.

    You will need to contact Support to do this for you.
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