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  1. #1

    Crash on first mission but no support response for a week!!!

    Hi all (and particularly anyone on UBI support)

    I am unable to get past a specific point on the game on PC on the very first mission.

    Approx 300 yards from the tower just after the voiceover about the 'celebrity chef' I see what looks like a fountain in front of me. At this point the game just freezes/crashes and I have to go to task manager to kill the process.

    I've tried with lower GFX settings even though my GeoForce Experience software sets it to the optimal higher settings to run the game.

    Several attempts have been made but it always crashes at the same point. Anyone had similar issues?
    I have a decent enough spec with a GTX 970 and did send dxdiag with the original ticket.

    I am posting on here as I originally posted support ticket 01952136 on the 7th January. I have added 3 updates since, chasing for someone to contact me but as yet - nothing!!!!
    Not even an acknowledgement or further questions if I'm not explaining myself very well, just nothing!!!

    I think over a week is enough so am now posting on the forums to maybe get some advice.

    Cheers
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  2. #2
    I've seen a few different posts with of similar problem to mine on these forums. Crash at a specific point but no response from support.

    Does anyone from UBI actually read these forums or their support tickets do we know?

    Cheers
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