As a business owner and MBA degree holder there is something (well many things) that just does not compute. The main one is this:
-Hundreds of negative reviews panning the poor quality of the release product
-Many pre-paying customers still unable to play
-Game breaking stuttering for most players
-Lack of support for basic AAA title concepts like multi GPU
And what is the company's response? They release a DLC, asking for more of your money.
To call this inept management would be an epic understatement. It's well into the realm of insult. Most of the issues are not difficult fixes. And certainly require much less time than the story and art creation of a new DLC.
So, here are direct questions for Ubisoft management (which at this point I'm skeptical actually exists):
Why did you release a for-pay DLC to a product that you have not yet fixed?
Why do you dedicate valuable development resources to DLC that should be working day and night to address the issues of the product you already sold?
These are not rhetorical questions. The millions of dollars we have paid you should entitle all of us to a clear and honest reply.
Thanks
The DLC's story and art would have been completed along with the main game. They remove content that should be part of the main game to sell as DLC.
Ubisoft management care about short term profits and nothing else. They dont care about the damage they do to their brand or how many paying customers they annoy in the slightest.
Farcry 4 is appalling, but AC:unity was worse, even on fixed platforms (consoles). There is no reasonable explanation they can give. They simply choose to release unoptimised, buggy games well before they are finished. Obviously I will never pre-order another Ubi game after my experiance with FC4.
I honestly feel bad for the 'community managers' here, their job is to listen to customers be rightfully annoyed at the actions of ubisoft management, and theres nothing they can do about the issues other than tell people to contact ubisoft support, who they must know well and truly dont help at all. From personal experiance they send form reply after form reply, ignoring all information you provide (logs etc).
Hell, they dont even seem to be informed by other parts of Ubi as to what is incuded with updates or when they will be released.
This is standard industry practice. EA is a perfect example, look at BF4. Most new AAA games that come out these days are 1) a complete technical disaster requiring 6-12 months of intensive patching, and 2) accompanied by a Day 1 DLC, and 3) will release many DLCs before the base game is functioning on a technical level.Originally Posted by rcampbell13 Go to original post
Look at Rome 2 Total War. Released in 9/2013 in an unbelievably poor pre-alpha state. Also came with day 1 DLC, day 90 DLC, and 6 or so DLCs before 9/2014 when the game was "re" released and actually functional- it's now called "Rome 2 Emperor Edition" aka after a year of patching, it's now actually ready to play.
Some companies do this better than others. Even within Ubisoft it's uneven. I never had a single problem with FC3 or Shadow or Mordor, for example, but looks at FC4. Misstyx actually said that the Developers cannot figure out how to skip cut scenes. Not "they haven't gotten around to it yet"... they literally don't know how to do it.
I dont beleive that for a second, they may have moved most of the coders onto other projects but there is no possiblity that that there is noone in ubi who can work out the requriements. They just dont care to do it.Originally Posted by LinkZeppeloyd Go to original post
It's the ususal deal, community managers seem to get pretty much zero information from Ubi management and coders so they often pass on misinformation.
First and foremost, let me say and clarify that noone here has voiced his opinion on the shady ways of UBI doing business than me... I have been saying it since 2005
Now, being said that, I will respond according to each of your questions.
You would think so right? Well, in this case we the few are the 1% outcasts... the ones people see as the plague or non-comformist.Originally Posted by rcampbell13 Go to original post
A few guys here actually told me that I should just shut up and wait for them to fix the game, that this is normal with this so-called Next Gen Technology![]()
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It is normal. Most new games are like this. Look at any EA game. Any CA game. Saying it's normal is not the same thing as telling you to shut up and wait for them to fix it. I'm not saying it's OK, or fair, or right, or just, or whatever.... I'm saying most game devs regularly pull this crap (and the gaming hordes keep eating it up).Originally Posted by GiveMeTactical Go to original post
Don't believe me? Go to the Battlefield 4 forums. Look at the year's worth of raging over the ridiculously buggy and poor performance of the game. Look at all the people raging... and wait for the release of BF: Hardline, which many of those same people will (or ALREADY HAVE) pre-ordered.
Unless and until the market stops pre-ordering games, and stops listening to utterly bogus bought-n-paid for "reviews", this will continue.
I must be missing something here. I bought the game on pre order and have had it since November 23rd. There were a few glitches in the first few days such as the connection to the servers going down which lost me some gameplay but not much. The first patch resolved that and since then it has run like a Swiss watch ?
Yeah I'm the same, no problems here. I just think on pc, with so many different hardware configurations, there will always be people with problems, no matter how many patches. And with this forum being directly linked from uplay, it's always going to be where these unlucky people convene. I'd say most people have no problems at all, but those who do will obviously complain. If my game didn't work I'd likely be on here too.Originally Posted by Pinza-C55 Go to original post
I'm with @Count_Duckula that this is hard to believe. You mean the devs who are responsible for programming the game with complex codes don't have a clue as to how to skip cutscenes? Never have I heard of this excuse in the history of gaming. Even the archaic games which I played in the 80's knew how to skip intros/cutscenes. In fact, I find it hard to believe that the moderator to whom you are referring said that because whether this statement is true or not, the moderator is really putting the devs in hot water, adding more credibility to our suspicion of their incompetence. I think you perhaps misunderstood the moderator's "statement".Originally Posted by LinkZeppeloyd Go to original post