🛈 Announcement
Greetings! Ubisoft Connect forums are now archived and accessible in read-only mode, please go to the new platform to discuss the game
  1. #1
    Pop Your Top's Avatar Junior Member
    Join Date
    Jul 2014
    Location
    USA EAST 978
    Posts
    26

    Account not being linked correctly(Android/XBOX ONE/Uplay)

    My account is linked to 2 accounts and I dont know how fix this atrocity of a bug

    It does not let me link my gamertag for xb1 trials fusion, Pop Your Top to my Ripp3n UPLAY
    When Im on ac unity, and i click initiate it takes me to my page username idarkside instead of saying RIPP3N
    When I login to uplay for Trials Frontier, my username is Ripp3n
    I have beaten trials fusion with my gamertag pop your top, I beat ac unity with gamertag popyourtop, but it does not let me link it to my @Ripp3n uplay account

    when I click link gamertag the page refreshes and nothing happens..why?!
    So, everything I unlock ingame, on the phone or whatever I cant access because its not linked to my gamertag Pop Your Top or uplay Ripp3n

    Any ideas please? Can an admin reset or set up my accounts correctly?
    Share this post

  2. #2
    Hello Ripp3n,

    Thank you for contacting us with your issue. Unfortunately forum moderators don't have access to your account information, so we can't look into account issues for you. Please contact the Ubisoft Support team for assistance. If you tell them all the details of your issue, and provide CD keys for the games you own, they can check what is going on with the accounts.

    You can contact Ubisoft support through our ticket system's webform found by clicking on "My questions" on this page and then clicking "Ask a Question".

    If you have any issues using the webform, you can contact support for assistance through their Facebook page, Twitter account or by phone.
    Share this post