1. #11
    Originally Posted by The_Working_Man Go to original post
    It's been a problem since the first day RS2014 was released (Oct 2013), so yeah...... I'm sure it'll get cleared up any day now.

    Before everyone jumps in with "this is a Steam problem and Ubi is in no way guilty here", etc. here's my expanded position which you are free to attack as you wish:

    When I first bought RS2014, I had the exact same question/issue and was upset just like this OP and many, many others who have posted here since that time. After voicing my frustration here, I got the standard line about how this is a Steam issue and I should go ***** on the Steam forums instead. So, that's what I did.... and guess what I heard over there. Over there they say that UbiSoft should have looked into the Steam delivery capabilities further before advertising that if you purchase RS2014 that you could use all the legacy dlc with it as well. Honestly, I can't disagree with that either. Clearly both companies have some responsibility here.

    So..... fast forward to 2015 and what has happened regarding this Day-1 issue? Well, Steam has put in the resources to remove the product ownership restriction from many of the RS1 dlc titles so that they can now be purchased. Why did they stop where they did and not do the rest of the songs? I don't know, but I do know that Steam did something to help correct the issue on their end. They put time and money into working on the problem. In the meantime, I'm not aware that UbiSoft has done anything to address this issue for their customers. Neither am I aware that they have changed their advertising to clarify the issue for new customers. If someone can point me to anything that UbiSoft has done besides point the finger at Steam, then I'd be happy to modify or retract my statements.

    "Obviously, UbiSoft can't make changes to Steam, so what could they possibly do?" you might ask. Well, they could reimburse or discount the cost of purchasing RS1 for new customers of RS2014. They could also grant credits on dlc downloads in the amount that people are having to spend buying RS1 for the sake of getting access to the older dlc. Maybe there's something else that would accomplish the same thing in a way that would be more palatable to them. Whatever. Bottom line is that they could do something to make this right besides sitting idly by while the RS community continues to put the blame on Steam.

    Bring on the apologists.
    For real, I would have just got it for xbox or ps3 if I knew this :S
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  2. #12
    toymachinesh's Avatar Senior Member
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    lol so basically it's Ubisoft's fault that Steam has an archaic failsafe in place that they refuse to take time to remove?

    Apologists indeed
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  3. #13
    The_Working_Man's Avatar Senior Member
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    Originally Posted by toymachinesh Go to original post
    lol so basically it's Ubisoft's fault that Steam has an archaic failsafe in place that they refuse to take time to remove?
    I see you didn't read very far, but here are the glaring holes in your interpretation of what I said above:

    1) Steam's delivery system was in place prior to the RS product launch, so yes Ubi does have *some* responsibility for understanding the delivery limitations prior to advertising the product (same with goes for their PS/Xbox launches).
    2) As I said above, Steam did not "refuse to remove it." In fact they *have* taken the expense to modify and retest their system for a portion of the songs. IMO, that's Steam meeting Ubi halfway in terms of responsibility to the consumers.
    3) I never said it was Ubi's fault, but Steam/Valve already met the consumers halfway on their end of the issue and Ubi haven't done anything that I can see to make it right at all.
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  4. #14
    toymachinesh's Avatar Senior Member
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    Why should Ubisoft make it right, why should they have to give out free copies of RS1 because Valve doesn't want to do their job? They asked Valve to do something, they did half the job. Does the game work with RS1 DLC? Yup it sure does, looks like Ubisoft nailed that part. Oh wait, Steam prevents customers from downloading "add-ons" when they don't own the game, because...

    lol meeting halfway. Hey how about I mow half your lawn for 10 months and you still pay me the same amount of money because you have no choice but to deal with me, I destroy anyone's lawnmower that even tries to mow your lawn on your street if they even mention it.

    But don't worry you can pay me to wash your windows, I'll make sure your windows are always clean, that's no problem, just me though, nobody else can do that either.

    Every year the game goes down to $7.50 and people are still saying "no sorry I don't want "x song" I just want "x song" and I say the same thing, I'll see you next year for the same conversation. Would really love for Valve to do their ****ing job instead of assert this kind of "haha you're ****ed because you need us to deliver your content" attitude they have towards many companies.
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  5. #15
    The_Working_Man's Avatar Senior Member
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    Originally Posted by toymachinesh Go to original post
    Why should they make it right? They asked Valve to do something, they did half the job. Does the game work with RS1 DLC? Yup it sure does, looks like Ubisoft nailed that part. Oh wait, Steam prevents customers from downloading "add-ons" when they don't own the game, because...
    They have a responsibility to their customers to make it right because they rolled out a product without understanding the flaws in how they assumed the delivery system would work, advertised an inherent feature that actually requires an additional unstated purchase, and continue to do so even to this day despite the fact that they've known for over a year that it doesn't work the way they thought it would.

    It's just like in the PS4/XBone release if UbiSoft failed to work it out in advance with MS and Sony about the need to add all the dlc to the new console stores for upgrading customers to download. Ubi can't just expect those other companies to re-work their systems in order to keep the commitments that Ubi made in advertising the product, and then tell the customers tough sh*t if those other companies fail to do so.

    The fact that Steam spent the resources to make up for *any* of this impresses me, and that's why I say they've done enough. What responsibility could they have possibly had to Ubi's customers here?

    Originally Posted by toymachinesh Go to original post
    lol meeting halfway. Hey how about I mow half your lawn for 10 months and you still pay me the same amount of money because you have no choice but to deal with me, I destroy anyone's lawnmower that even tries to mow your lawn on your street if they even mention it.
    ^ I have no idea what you're trying to say with this or how you think this applies.
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  6. #16
    toymachinesh's Avatar Senior Member
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    Yeah, we clearly don't feel the same way about Steam.
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  7. #17
    The_Working_Man's Avatar Senior Member
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    This is my first experience with Steam and before this I was very skeptical and reluctant to do any online gaming registrations and the like. I don't love Steam by any means. But the way I see this particular issue is that Ubi didn't do their homework up-front and hasn't done anything since then but ask another company to fix it.

    It'd be great for us if Steam could go ahead and do the rest of the songs, and I don't know why they didn't, but Ubi hasn't stepped up to this plate one bit and they should.
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  8. #18
    C.Linton's Avatar Senior Member
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    Originally Posted by The_Working_Man Go to original post
    This is my first experience with Steam and before this I was very skeptical and reluctant to do any online gaming registrations and the like. I don't love Steam by any means. But the way I see this particular issue is that Ubi didn't do their homework up-front and hasn't done anything since then but ask another company to fix it.

    It'd be great for us if Steam could go ahead and do the rest of the songs, and I don't know why they didn't, but Ubi hasn't stepped up to this plate one bit and they should.
    And what EXACTLY do you suggest Ubisoft do to fix this? They've been on Steam's back about this since day one and Steam has done little to nothing to fix it. There's nothing that Ubisoft can do that they haven't done already. it's not like Steam is gonna allow Ubisoft access to their system and servers to fix the issue. Only Steam can do that. Ubisoft can't hold a gun to Stream's head and say "Fix it or we'll shoot."
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  9. #19
    daddy_felix's Avatar Senior Member
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    Originally Posted by Enbolition Go to original post
    The original is on PS3. 2014 is on PC. I'm not gonna buy the same game for PC to get stuff for 2014 lol
    wait for a steam sale, you'll get it for 7.99$ (resp. €). That's really not much. Additionally, you have to possibility to buy the import pack. I think that's worth it.
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  10. #20
    Kynlore's Avatar Senior Member
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    We don't know Ubi has been on Steam's back about this. I think the fact that two years later and it still isn't fixed shows that they haven't been on their back to fix it, otherwise it would be resolved.

    My opinion on how it worked out:

    Ubi: "Hey, the original game DLC can't be purchased using the 2014 version of the game, can you fix that?"

    Steam: "Yeah, no problem." They fix a couple, then leave it to work on other issues.

    Ubi: Never checks on it, and when asked, "we told Steam and they are working on it"


    Which, I believe, is how they handle all their DLC issues with Sony and Microsoft too.
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