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  1. #11
    Had my ticket up for 7 days no, still no sign of help.
    I managed to make a tiny bit of my map, but it really is frustrating trying to work with it

    Really poor support Ubisoft. Tsk tsk tsk, not good.
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  2. #12
    Ubi_Jax's Avatar Community Manager
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    Originally Posted by perka321 Go to original post
    Had my ticket up for 7 days no, still no sign of help.
    I managed to make a tiny bit of my map, but it really is frustrating trying to work with it

    Really poor support Ubisoft. Tsk tsk tsk, not good.
    Can you provide your support ticket number?

    Thanks.
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  3. #13
    Originally Posted by Ubi_Jax Go to original post
    Can you provide your support ticket number?

    Thanks.
    This?

    Reference Number: 01946823
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  4. #14
    Ubi_Jax's Avatar Community Manager
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    Originally Posted by perka321 Go to original post
    This?

    Reference Number: 01946823
    Thanks for that. I've passed this onto our support team and you should hopefully hear back from us soon, thanks.
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  5. #15
    Originally Posted by Ubi_Jax Go to original post
    Thanks for that. I've passed this onto our support team and you should hopefully hear back from us soon, thanks.
    Thanks. How soon?
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  6. #16
    I have the same problem for like two weeks. I submitted a ticket to ubisoft like a week ago, they are [EDITED] useless. Please someone get back to us. this is [EDITED] unbearable and not what I spent £40 on.
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  7. #17
    Ubi_Jax's Avatar Community Manager
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    Originally Posted by Ethan259 Go to original post
    I have the same problem for like two weeks. I submitted a ticket to ubisoft like a week ago, they are [EDITED] useless. Please someone get back to us. this is [EDITED] unbearable and not what I spent £40 on.
    Hey Ethan259 and welcome to the forums.

    Can you please provide your support ticket number so that I can get this looked into for you?

    Thanks.
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  8. #18
    PC editor and I also run at 10fps.... then with everything off, it runs at like 20fps at best... the game runs at 4k 30fps for me, also about 70-80fps on 1080p ultra with no problems. why is the editor running so poorly? Im almost not able to use it
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  9. #19

    I discovered the problem, here's the solution

    I had the same problem of 10 FPS, messing around in the game files I discovered what was wrong.

    Go to steam right click on "FarCry 5" and click on "properties". Then, go to "Local Files" and "Browse Local Files". Once you have done that you go to "bin" and right click on ArcadeEditor64, (I have my PC in spanish so I'm not quite sure if the traslation for the following options are right, sorry for that) then go to "Launch with GPU" and last option (change predetermined GPU). Go to the option under 3D config, "control 3D config". In "1." add ArcadeEditor64 --> in 2. choose the NVIDA processor option, save and try out the launcher.

    Hope it works for you, sorry if the instructions are a bit messy .
     1 people found this helpful
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