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  1. #1

    Far Cry 4 missing e-mails with code

    Dear Ubisoft, I bought Far Cry 4 limited edition and I got three codes which I activated at http://far-cry.ubi.com/pl-PL/preordercode/index.aspx and I received a message: "you will soon receive mails with codes" But I don't received any mail. I am waiting about month and still no mails. I wrote to ubisoft support and I got again message; you will get mails this week, but Of course I still don't have . I wrote again to support and they no answered me the already two weeks. What's going on? When will I get these mails with dlc codes?
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  2. #2
    Tully__'s Avatar Global Moderator
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    Nov 2003
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    Check your email junk mail / spam filter, it may be catching the emails and sending them to your spam folder.
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  3. #3
    I looked exactly to the last message and nothing

    Anyway when I wanted to once again try to enter keys the link http://far-cry.ubi.com/pl-PL/preordercode/index.aspx does not work anymore

    I am patient but it takes too long. When will I get some help?
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  4. #4
    Lets get the facts right here, you bought the game via download or DVD?

    You say you got 3 codes which you activated? did you type those codes into 'exclusive content' on game settings page ?

    If you buy DLC from anywhere other than direct from Ubisoft then you get key codes to insert yourself, if you buy direct from Ubisoft the DLC is automatically added to the game

    If you order DLC from inside the game while it's running then Ubisoft shop will load th eselection screen but a known bug can take the payment & show you own the DLC on your PC but not in Ubisofts records so you get nothing. I have a thread on this problem in the AC4 black flag section & it took a month to sort out with me sending proof of purchase via Paypal.
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  5. #5
    I bought dvd version limited edition at http://www.playergames.pl and I got 3 codes via e-mail to unlock preorder bonus.



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  6. #6
    Similar to me then, I got limited edition on DVD, the code was on a seperates leaflet in the DVD case & you have to type it in 'exclusive content' on game settings page
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  7. #7
    Did you try that? typing the codes into exclusive content box in the game screen?
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  8. #8
    I just noticed your DVD case does not have limited edition as does mine, that's where your problem is & why you do not have the codes, you should get back to the supplier of your game & ask them where are your key codes because you will wait forever for Ubisoft to reply as you did not buy direct from them
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  9. #9
    I Bought limited Edition from the shop but i got Phone that they got normal boxs from Ubisoft not the limited Edition but I aceptted that because I got sorry and the codes to unlock dlc from preorder via e-mail and I got instruction where I can activate codes. And the codes are activaTed but i don"t recived mails from ubisoft with codes to unlock in game. That is wrong. People have the same problem like me but I am waiting more than month and still no mails. http://forums.ubi.com/showthread.php...s-begin-Forums

    Look and my first post and you will understand.


    anyway
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  10. #10
    Those three codes you got in the email are the ones ( same as mine) that you type into the game,I'm not sure what you mean by 'already activated' & your waiting for codes? you already have the code keys all the time but it seems you have not added them to your game. you don't have to contact Ubisoft & wait for email to do this. Now try below, I'm sure it will work

    Load the game to the screen with the Elephant where it says play online/offline etc, go to the bottom right & click 'settings' & the settings page will come up, bottom left is 'exclusive content' box, click it & add the first code & activate it. Now continue to load the game, look at the map & somewhere will be a capital letter which would be H for hurk missions, if you add all three keys then presumably 3 different letters will appear, when you complete a mission another letter will appear somewhere for the next one
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