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  1. #1

    "game doesn't work" since the update from 24th of december

    Yesterday evening I played the offline campaign without any problems. Now I wanted to play again, however I had to download a new update before (1,2 GB).
    After the download I started Far Cry 4. When I wanted to start the campaign the game terminated and Windows told me "the game doesn't work, we will search for a solution"...

    What can I do now? I'm sure that the error is caused by the update from today...

    Thank you for helping me

    Best regards BN_dh
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  2. #2
    Ubi_Jax's Avatar Community Manager
    Join Date
    Dec 2012
    Posts
    1,469
    Hey BN_dh and welcome to the forum.

    Please can you create a support ticket here; https://support.ubi.com, ensuring to provide as much information about your issue as possible, including a DxDiag and MSINFO of your system.

    Thanks.
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  3. #3
    Originally Posted by Ubi_Jax Go to original post
    Hey BN_dh and welcome to the forum.

    Please can you create a support ticket here; https://support.ubi.com, ensuring to provide as much information about your issue as possible, including a DxDiag and MSINFO of your system.

    Thanks.
    Thanks for your fast answer!

    I submitted a new answer to the support und attached the msinfo and dxdiag files. What are the next steps?
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