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  1. #1

    Black Screen Crashes following Patch

    I have all the latest drivers an a GTX 980. Everything was working fine pre patch. Guess someone was in a rush to get the Christmas Holidays started? Game now locks up on a black screen with an Nvidia Kernel error waiting in Windows.
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  2. #2
    Ubi_Jax's Avatar Community Manager
    Join Date
    Dec 2012
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    1,469
    Hey mrdegriz and welcome to the forum.

    Please can you create a support ticket here; https://support.ubi.com, ensuring to provide as much information about your issue as possible, including a DxDiag and MSINFO of your system.

    Thanks.
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  3. #3
    Originally Posted by Ubi_Jax Go to original post
    Hey mrdegriz and welcome to the forum.

    Please can you create a support ticket here; https://support.ubi.com, ensuring to provide as much information about your issue as possible, including a DxDiag and MSINFO of your system.

    Thanks.
    MSINFO? Got DXDIAG but where is MSINFO?
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  4. #4
    Same here, GTX 980 and latest Driver. Since the Patch, game crashes to a black Screen in a window but i cant close it. I can launch other programs like Task manager but the black Screen is always in the foreground so i cant do anything.
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  5. #5
    Ubi-MoshiMoshi's Avatar Community Representative
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    Nov 2011
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    EMEA CRC
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    21,145
    Originally Posted by mrdegriz Go to original post
    MSINFO? Got DXDIAG but where is MSINFO?
    Please have a read here http://support.microsoft.com/kb/300887
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