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  1. #1

    White Screen Crash During Hurk's Monkey Idol Mission

    Getting a white screen crash during the mission. Contacted Customer Support earlier, was wondering if any of you knew how to fix it since there isn't anybody that had the same problem apparently. Here's the message I sent:

    "Hi, I recently got Far Cry 4 with my new 840 SSD, and I'm thoroughly enjoying both products. I started Hurk's Monkey Idol mission in the Glacier map, and after progressing from the starting camp and entering the ice cave, I get what is apparently called a "White Screen" crash. I looked up my problem online, but I couldn't find anybody that had the same issue on this mission, or how to fix these types of crashes. I would really appreciate some feedback as soon as possible. Thanks."

    It's also pretty much stopping all story progression for me. It's rustling my jimmies
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  2. #2
    Same here. Getting random white screen game crashing and also regular game crashes. Also have the game installed on a Samsung 840 EVO 256gig.

    Dont recall any crashing previously on the old silocon power ssd, But that may be coincedental as i have progressed alot further into the game now.

    I7 3820 + GTX 980 + 16gig ram.
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  3. #3

    same here

    I got the same issues, contacted the support but they are yet to respond...

    (I'm not running it on SSD tho....)

    Please let me know if you get a solution to the issue...

    K
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  4. #4

    Also crashing here

    It's repeatably crashing for me every time I reach the ammo crate on the way into the glacier, as well as Longinus' first Himalyan mission inside the cave (a lot, but not always). I've turned graphics down to medium/low, and turned off antialiasing and occlusion. Also set shadows to Soft Shadows and run in fullscreen (on crashing it pops back to desktop).

    My system:

    64 bit Windows 7 (SP1), 8Gb, AMD Phenom II X4 955 @ 3.20 GHz
    GeForce GTX 650 Ti, using latest driver at time of writing (347.09, 23 Dec 2014)
    + plenty of HD space

    PLEASE fix as this is a show-stopper bug for me

    Thanks

    Edit: changed to Low rather than Soft shadows and got past the ammo crate but then crashed later in the underwater section (think the crashing is semi-random so don't believe the shadows setting was relevant)
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  5. #5

    I have the same problem

    It happened a few times on other missions , but this one is definitely crashing every time ...
    My config:
    I7 - 4790K , 8Gb RAM, GTX 690, SSD Samsung 850 250 Gb
    I hope there will be a fix for this, soon !
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  6. #6

    Same problem here

    White screen crash also here, EVERY time i walk into the glacier.


    Win 7 64bit
    I5 4570 3,2 Ghz
    GTX 760 347,25 driver
    8GB ram
    Samsung SSD 840 256 GB

    Is there really no one who can help? First post was a month ago!! What`s going on Ubisoft?

    No further progress possible until someone can help or fix this!
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  7. #7
    I'm having the same issue. It crashed the the first time I went to the mountains but I managed to keep going and it was ok. This time, same place the ammo crate first, then left that alone the 2nd time and it was straight after the tip about shooting the ice. Anyone managed to get passed this?
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  8. #8
    Tried this again today after some white screen crashes else where. I got passed those by turning ambient occlusion, AA, godrays, fur and tress relief off. For the money mission I turned everything down one from ultra and no white screen
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