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  1. #11
    Yep, me too (since Friday 12th). Just as I was nearing the end as well!
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  2. #12

    Same for me since 2015/12/10. tried it in iPad, where it doesn't work as well.

    This is ridiculousl annoying. Opened a support ticket last week, no response.

    Ubisoft simply puts out a ****ty app like that which gates content and then doesn't care at all. That's the spirit.
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  3. #13
    MrE26's Avatar Junior Member
    Join Date
    Mar 2005
    Posts
    12
    Glad it's not just me then. Why is it so difficult to actually tell people what's going on though Ubi?
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  4. #14
    The app still does not works for me too. It's related to my account, since the app is not working on my iPhone & my computer (windows 8).
    By the way, a friend of mine haves no problem at all, it's working for him...
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  5. #15
    Same issue here. Started on Dec 11 or 12. Maybe Dec 10. Not sure which day, but it has not worked since. It allows me log in, then says it cannot synchronize, and asks me to login again. I know that the login is working because if I put in the wrong password, it tells me that the password is wrong.

    Another strange thing is that if the PS4 game is running, it says on my TV that it the companion app has synchronized, but the app says that it hasn't.

    At the very least Ubisoft should acknowledge that they are aware of the issue and are looking into it. I can reproduce this 100% of the time.
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  6. #16
    Playing ACU on a PS4 and 'Nomad' is on my Windoze 8.1 laptop.

    When 'Nomad' cannot synchronize, I just close the application and restart it again ...

    I read somewhere that in iOS you must kill the task and restart it again ...
    maybe it is the same thing with Android ... no harm trying
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  7. #17
    Same problem here, it's really ridicoulous that there's no trace of information from UBI about the issue. Never seen a wrost customer care.
    I tried (Android app) to kill the process and/or reboot phone, but the result is the same.

    As a note, the problem alternates between "Cannot Sync" and "UPlay not available" trying to login, then the app suggests you to play offline... AHAHAHAH so usefull to play offline!

    And they delayed the patch 4 on the game telling that "Rigorous quality control is of paramount importance to us". I'm laughing...
    This game, the app, the acinitiates website represent the total opposite of this sentence.
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  8. #18
    yffe's Avatar Junior Member
    Join Date
    Nov 2014
    Posts
    14
    I have the same problem aswell. Says unable to sync either if I am playing my AC Unity at the PS4 or if it is shut down. Just have one more mission for my ALtair dress. :-(
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  9. #19

    Not just me.....

    I'm glad it's not just me that thinks the time the app has been not working is a joke then, I try logging in couple times a day to get unable to connect to ubi soft n think yes maybe they trying to fix it, try later and cannot synch and think nah it's still messin with me, total joke as without the app u cannot open every chest in Paris for the trophy which is a joke just the same as initiates.
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  10. #20

    The thing that bugs me most is that this actually affects the most hard-core fans to the Assassin's Creed Franchise.

    The companion app is a piece of garbage, that much everybody figures. But those of us who want to 100% the game and who are actually forced to "play" this horrid experience are effectively hindered to get our reward.

    Bugs and such can happen, everyone's only human. But to so thoroughly put up so many fail-barriers for hardcore-fans is a much larger shame, because it's at a conceptual level, not a technical one.

    I wonder who ever worked out that idea on how to effectively annoy their biggest fans the most. Seriously, Ubisoft. Think about this.
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