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  1. #1

    Crashing upon clicking play

    Hello,

    I am having an issue where when I click play I get a box pop up saying installing .net framework. After I get:

    "Far Cry has stopped working"

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: FarCry4.exe
    Application Version: 0.1.0.1
    Application Timestamp: 547c8f31
    Fault Module Name: GFSDK_SSAO.win64.dll
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 53cd0b49
    Exception Code: c0000005
    Exception Offset: 00000000000123b0
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105
    Additional Information 1: b844
    Additional Information 2: b84441b954c493573f92bfc934028d09
    Additional Information 3: 2e91
    Additional Information 4: 2e91acf997d33168f6fa407ae27d577c

    Followed by another not working:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: FarCry4.exe
    Application Version: 0.1.0.1
    Application Timestamp: 547c8f31
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7601.18247
    Fault Module Timestamp: 521eaf24
    Exception Code: c0150014
    Exception Offset: 000000000006f65a
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 4105
    Additional Information 1: 1397
    Additional Information 2: 1397d06c6bb70fdb9ad28d8ca0e6f518
    Additional Information 3: ab07
    Additional Information 4: ab073ff1fab84d7fdddc22ce78f14ef8

    Followed by:

    The application was unable to start correctly (0xc0150014)

    Anyone come across this?
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  2. #2
    UbiVolfbane's Avatar Community Manager
    Join Date
    Oct 2012
    Posts
    4,248
    Many different issues could cause this crash. Please try verifying the game files before launching the game to see if any are missing or damaged. You may also want to make sure that all drivers are updated. Please try uninstalling and reinstalling the game to see if it helps. If it continues, submit your dxdiag and msinfo in a ticket to the tech team directly via "my questions" here: https://support.ubi.com
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