Ok i've ended up here because for the last hour i've tried and failed many times to send a support ticket as the support ticket interface is broken and asks me to fill out sections which give me no options as in which game im playing nothing comes up and if i type the name of the game nothing is found so im unable to complete the form and send a ticket!!!
For the last two days i've been trying and failing to get my friend to join my co-op game on FarCry 4 he's downloaded the trial version and i've sent him about 5 keys now each time he's unable to join and is prompted to buy the full game!!!
If i have sent keys and my friend is unable to join are those keys lost forever? If so can i get a replacement keys for those i have lost?
P.S I'm about halfway through the games story.and i'm on PS4
Please allow 24-48 hours for a response. If you have not received a response by tomorrow, please contact our Ubisoft Support by phone here: https://support.ubi.com/en-US/FAQ/60...0000000eiChCAI
Thank you.