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  1. #61
    2019 and the problem is still alive...
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  2. #62
    UbiMorning's Avatar Community Representative
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    Hi Sgt-Kamato! What platform do you play TC on? For PC players, we recommend these PC steps.
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  3. #63
    DatWut's Avatar Senior Member
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    Sorry to say SailorScout, but these steps sadly don't help. It's an issue with the game that has been around since forever. After clicking continue in the main menu, when the map opens for the first time, it will set your microphone level to 50% with no workaround helping in any way.
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  4. #64
    Ubi-Woofer's Avatar Ubisoft Support Staff
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    Hello DatWut, thanks for offering your insight into this issue.

    If anyone is still experiencing this, could you please contact us via a support case with your MSinfo and DxDiag files attached to the case?

    We'll be happy to investigate further.
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  5. #65
    Case reported to support as a buggreport and technical issue. This IS a bugg within the games of Uplay and should therefore be solved in the games. People should not have to perform special settings within Windows 10 to get it to work, especially when this is releated to Uplay while this issue does not exist for any other of my 500+ games in steam, epic, blizzard and origin.
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  6. #66
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
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    Thank you for reporting that, Cyrus1983

    The team will look into the reports, and forward any necessary information to the relevant teams.
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  7. #67
    Any update Ubisoft?

    Yearly check in and Breakpoint is still changing my mic volume to 0 after the game signs in.
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  8. #68
    Ubi-TheBerry's Avatar Ubisoft Support Staff
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    Originally Posted by AOD_Weakness Go to original post
    Any update Ubisoft?

    Yearly check in and Breakpoint is still changing my mic volume to 0 after the game signs in.
    Hey there AOD_Weakness!

    Are you having issues with your mic while in The Crew too?

    Or only Ghost Recon: Breakpoint?

    If it's the latter, please direct your query to the Ghost Recon: Breakpoint Player Support forums where we'll be more than happy to assist.

    Thank you!
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  9. #69
    It's an issue with The Crew ever since. A friend of mine streamed the game a couple of weeks ago and had (again) the same issue. Mic 100% --> gamestart --> reaching the map --> mic-volume lowered by 50%. Happens after every gamestart.
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  10. #70
    Ubi-Thrupney's Avatar Ubisoft Support Staff
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    Mar 2021
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    Hey Don.B._CN, thanks for posting about this.

    I'd like for our teams to investigate further. Can you reach out via a support ticket for me? We'll need some system files - a DxDiag.txt and an MsInfo.txt. The two links below will show you how to find each of them:
    https://ubi.li/msinfo
    https://ubi.li/dxdiag

    Once you've got those files, please reach out via Facebook or Twitter so we can get those files from you.
    Facebook PM
    Twitter DM

    Thanks very much for your help with this.
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