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  1. #1

    far cry 4 black screen

    Any one else getting the black screen bug still?
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  2. #2
    Originally Posted by vulpanater Go to original post
    Any one else getting the black screen bug still?
    Yes - and no respons from support.
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  3. #3
    Ubi_Jax's Avatar Community Manager
    Join Date
    Dec 2012
    Posts
    1,469
    Hi, please ensure your specifications meet at least the minimum stated here https://support.ubi.com/en-GB/FAQ/9/...0000000eibQCAQ

    If they do and you are on version 1.4.0 (you can check this bottom, left of your screen) please contact Technical Support https://support.ubi.com, ensuring to provide a DxDiag of your system.

    Thanks.
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  4. #4

    They said that it's cause i don't have all the software and i do

    They said it's not on there part i still get the black screen and did everything they said to do... Why is far cry 3 working for me when far cry 4 isn't don't they both run on the same kind of software. I am just betting that they do not know how to fix the black screen and are making up excuses.
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  5. #5
    Originally Posted by Ubi_Jax Go to original post
    Hi, please ensure your specifications meet at least the minimum stated here https://support.ubi.com/en-GB/FAQ/9/...0000000eibQCAQ

    If they do and you are on version 1.4.0 (you can check this bottom, left of your screen) please contact Technical Support https://support.ubi.com, ensuring to provide a DxDiag of your system.

    Thanks.
    How can we check the version number at bottom left of screen if the screen is just black?
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  6. #6
    Is this black screen issue supposed to be fixed now? It still wont work for me.
    When I run the game from STEAM the Uplay client starts up, runs FarCry4 which then hangs on a black screen.

    I have no way to tell which version of the game is running. Is anyone else getting this black screen still?
    If you are would you please post your CPU and video card details.
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  7. #7

    the fix

    Hey guys I have found a fix for the game recently and is not just download the patch and unplug all of your controller plz join our group see the pin post and enjoy far cry 4 and plz support us too https://www.facebook.com/groups/301329470055549
    PS if you have the game plz dont copy the crack if you have done one of the step just do the other step
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  8. #8

    black screen

    the game opens but it freezes on the black screen help
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  9. #9
    WID992007's Avatar Senior Member
    Join Date
    Sep 2007
    Posts
    2,280
    Originally Posted by AFTALiTR Go to original post
    the game opens but it freezes on the black screen help
    Does your PC fully meet the minimum system requirments for the title ?


    Dual Core cpu's are not supported ..yes you need a quad core cpu


    see http://www.pcper.com/news/Processors...scape-Shifting


    and http://wccftech.com/death-gaming-dual-core/


    you also need a video card better then an Nvidia GTX 460 or AMD HD5850 with at least 1 gig of dedicated Video Ram
    *Note Direct X 10 class video cards will not work *


    and a 64 bit operating system as well as at least 4 gig of system ram


    you should have read the system requirements on the store page before you bought the game
    you should never buy or install software if your PC does not meet the minimum system requirements


    Minimum supported Intel CPU is a QUAD CORE
    http://ark.intel.com/products/42915/...Cache-2_66-GHz
    # of Cores 4 = Physical processors
    # of Threads 4 = Logical processors


    Minimum supported AMD CPU is a QUAD CORE
    http://www.cpu-world.com/CPUs/K10/AM...5FBGMBOX).html
    The number of cores 4 = Physical processors
    The number of threads 4 = Logical processors


    Far Cry 4 Minimum Requirements
    MINIMUM
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.6 GHz Intel® Core™ i5-750 or 3.2 GHz AMD Phenom™ II X4 955 <--*note* both are Quad core CPU's
    Memory: 4 GB RAM
    Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD5850 (1 GB VRAM)
    DirectX: Version 11
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Windows-compatible keyboard, mouse, optional controller.


    RECOMMENDED:
    OS: Windows® 7 (SP1) / Windows® 8 / Windows® 8.1 / (64-bit only)
    Processor: 2.5 GHz Intel® Core™ i5-2400S or 4.0 GHz AMD FX-8350 or better
    Memory: 8 GB RAM
    Graphics: NVIDIA GeForce GTX 680 or AMD Radeon R9 290X or better (2 GB VRAM)
    DirectX: Version 11
    Network: Broadband Internet connection
    Hard Drive: 30 GB available space
    Sound Card: DirectX-compatible
    Additional Notes: Supported video cards at the time of release: NVIDIA GeForce GTX 460 or better, GeForce GTX 700 series; AMD Radeon HD5850 or better, Radeon R9 series.


    Note: Laptop versions of these cards may work but are NOT officially supported.

    Additionally, for other issues you may wish to look into, that may be the cause of your problem ...


    Please see the Ubisoft Support Troubleshooting page here
    https://support.ubi.com/en-GB/faqs/0...oubleshooting/


    If you still have an issue, Please Contact Ubisoft Support Directly.
    you can do so from that above LINKED page .. or here...to open a support ticket / case

    https://support.ubi.com
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