PC
So i havent been able to play farcry 4 since thursday cause of the black screen but now they "fixed" it in patch 1.4.0. So instead of the game starts and gets black screen, when i start it now and the little box comes up saying Far cry 4 nothing happeneds until i click it and then it does not respond and crashes.
If anyone has a solution for this or just a few tips it would be greatly aprreciated
Hi ekebo and welcome to the forum.
Please can you create a support ticket here; https://support.ubi.com, ensuring to provide a DxDiag of your system so that our technical support can investigate further.
Thanks.
Hi. I would like to provide a DxDiag to a ticket i have made already.Can you please advise me how i get this info from my PC. I am old. I want to be as helpful as i can to remedy this problem as i am still getting the black screen and don't want to waste my money on a game i cannot play. Thank you for your help.
If you have a dual core processor then you probably can't start it and probably never will. Ubisoft neglected to post that information and thousands of us bought it with Dual Cores and they still haven't responded to us letting us know how or when this will be fixed. I've tried a few workarounds to get Far Cry to run on certain affinities before the application launches to no avail. I want an answer.