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  1. #1

    Far Cry 4 Patch 1.4.0 - "Download Failed"

    Ok, all ... After all this wait, and wait, and wait ...

    I finally get prompted to download the patch to FC4 when I press play!

    BUT.

    as soon as I select "Download", i get this message almost instantly:

    "Failed to Start Download

    Uplay is unable to start your download. Check that you have an active internet connection and sufficient space on your hard drive then try again."

    Here's my problem:

    1. I HAVE an active interenet connection - avg 26mbps down, 5 up, and no interruptions ...

    2. I have 7+GB of space.

    So .... what? I followed the advice Here and tried running as Admin, disabling proxy, bandwidth throttling ... no avail.

    So ... what the heck, Ubi? More Patch issues?

    Anyone else seen this?
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  2. #2
    Originally Posted by cyphermagnum Go to original post
    Ok, all ... After all this wait, and wait, and wait ...

    I finally get prompted to download the patch to FC4 when I press play!

    BUT.

    as soon as I select "Download", i get this message almost instantly:

    "Failed to Start Download

    Uplay is unable to start your download. Check that you have an active internet connection and sufficient space on your hard drive then try again."

    Here's my problem:

    1. I HAVE an active interenet connection - avg 26mbps down, 5 up, and no interruptions ...

    2. I have 7+GB of space.

    So .... what? I followed the advice Here and tried running as Admin, disabling proxy, bandwidth throttling ... no avail.

    So ... what the heck, Ubi? More Patch issues?

    Anyone else seen this?
    I have the same exact problem.but with 89GB of space still free
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  3. #3
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi Guys, please contact Technical Support https://support.ubi.com
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  4. #4
    I had this same problem. It seemed to fix it when I deleted "FarCry4.dll", chose to verify the files which downloaded it again and then the patch download worked.
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  5. #5


    Amyez's workaround works and has allowed me to download the update, many thanks for sharing
    Verifying without deleting a file (to force it to re-download something) didn't work, deleting FarCry4.dll from the root game folder then verifying did.

    If it wasn't for community support for ubi games, there would be absolutely no support at all. Unless you count generic form letter replies that ignore the information you provided and your query.

    All you got in the log (C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\logs\launcher_log.txt) for this update download issue was:
    "[ 1180] 2014-11-26 18:34:38 [ 1576] ERROR DownloadEdisonSetupPatch.cpp (287) Failed to get patching manifest.
    [ 1180] 2014-11-26 18:34:38 [ 1576] ERROR DownloadGame.cpp (716) Download failed with generic error"

    That's some really useful error handling by the uplay coders there. Nothing like 'generic error' to help track down the root cause of an incident.

    It's nice the log repeatedly reminds me that ubi doesnt offer free games in my country though:
    "[ 1180] 2014-11-26 18:32:39 [ 1576] INFO FreeGamesGet.cpp (246) Free game is not available in current region or country: Tom Clancy’s Ghost Recon Phantoms"
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  6. #6

    Thanks for the fix but I had this problem after getting valley of the yetis

    as the title says is it possible that there was a conflict between the update and game files like the DLL thx to valley of the yetis? if u dont have any DLCs and u had no issue its probably the DLC files having a conflict but thank fully the fix worked
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