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  1. #21
    Ubi-Mark.'s Avatar Ubisoft Support Staff
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    Nov 2017
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    Originally Posted by Kurdistan36 Go to original post
    have RX 590 And Ryzen 5 2600X 32GB Ram but have black secreen
    extreme injector not working ))
    Hello Kurdistan36,

    Sorry to hear that you are unable to start your game.

    Can you please try the troubleshooting steps here?

    If the issue persists, could you please submit a support ticket on our Support Site?
    Please attach both of the following system files.
    Our Customer Support team will investigate this further for you.
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  2. #22
    Frankly, Yes I could. I used an Injector to play Far Cry 4 and it ran fine.
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  3. #23
    Ubi-Litten's Avatar Ubisoft Support Staff
    Join Date
    Oct 2018
    Posts
    2,021
    Hi there, thanks for getting back in contact and confirming you were able to get this resolved by updating your hardware. While we hope you do not experience any further issues, please fee lfree to let us know if you have any further queries or would like to provide any additional feedback.
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