Have you checked your internet works?Originally Posted by prmorey Go to original post
Ha, if only the problem was as simple as that, if that guy is having the same problem as the rest of us, then it's not the internet.Originally Posted by kirksteruk Go to original post
Bump!Originally Posted by fluffymuffyluvy Go to original post
I have gone through multiple steps with the tech guys, they have been trying to figure out my problem since the game came out. Still haven't found a legit answer. Now they want me to send them the specs to my system, I told them what they were, but they don't believe me or something, cause they keep just saying "we need you to send them to us." This whole system is jacked! If I had the money, I would sue the **** out Ubisoft, cause having a problem like this, that is a problem for so many different people, shouldn't have lasted this long. They should have already fixed it by now. Come on Ubisoft, you must have like a bazillion computer science, and computer engineers to figure this error out!
We are now on the anniversary of my support ticket being opened for 2 weeks. In that time, I have exactly 1 message from Ubisoft saying to something that didn't work, and to send them my computer's specs. I've done that on the 25th, and for the past 8 business days, I have not had a single reply to my information. I would say that Ubisoft needs to work on their customer relations, but since I'm 90% sure this is caused by customer impacting DRM, I don't think they care that their system is broken. Any kind of troubleshooting I can find doesn't work. I'm fairly certain this is caused by a corrupted Game Profile, which I think I found, but it doesn't fix the issue. I've seen someone else say that scrapping their whole computer installation fixes the error, but maybe if someone could tell me where all copies of the save files and gamer profiles are located, I could delete them all and see if they can be recreated. The title screen runs fine when it's on the "press any key" screen. it's only after the "setting up profile" screen that it lags and then I get the "Far Cry 4 Service is unavailable. Please try again later" error. I've been trying for 2 weeks, so trying again later doesn't work for me. Fix it.