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  1. #1

    ERROR: The Far Cry 4 service is not available. Please try again later.

    i bought this game the day after release and i still haven't been able to play it.

    i open the game from steam, uplay and far cry automatically start. i see the dev screens, nvidia, an elephant and a tiger splash, then the far cry 4 screen with the text, "press any button". when i push anything, an error comes up that says, "the far cry 4 service is not available. please try again later." i push enter and the game just sits there doing nothing. i've tried to get on at least a dozen times since i bought the game, but i haven't been able to get past this error. please help!
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  2. #2
    Hey, I've been having the same problem. I've uninstalled, verified files, and attempted offline mode. I have a ticket open to Ubisoft but it's still unanswered. So frustrating!
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  3. #3
    Ubi_Jax's Avatar Community Manager
    Join Date
    Dec 2012
    Posts
    1,469
    Please can you send me a private message with your ticket number so that we can look into this matter for you.

    Thanks.
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  4. #4

    In the same boat

    I've spent the last 6 days trying to find the solution. Here's what I have discovered. There is a quick "setting up profile" screen that blinks on my screen. I believe once it loads the profile it lags the game. I've alt-tabbed out of the game during the splash screens, and my cpu usage was a constant 29-31%. Once I click in and press a key, the cpu usage starts dropping to 0% to 31% (which is probably reflected by the screen's effects freezing and lagging and not being smooth as it was before I pressed anything. I've gone offline in Uplay and Steam. I've unplugged the internet completely. I've disabled my firewall. I've opened up the ports in the port forwarding. I deleted my gamer profile (in case that was corrupted). I've reinstalled 3 or 4 time. Nothing works. I opened a ticket on Thursday, but during the live chat, I was asked to set up the port forwarding (which I needed to reset my router to do, and then I lost the live chat, as I knew would happen, but they wouldn't tell me what else I could try before I did the port forwarding first). So in an effort to get a new live chat, I made a new ticket (that doesn't work I found out, and they just closed it). I haven't heard from anyone since. I did get to the main menu once, but it was so lagged that I couldn't do anything and had to force close it to free up the RAM it was using. The trick I found was to let it sit in the background for 3 hours, and evenually it'll get to the main screen, but you won't be able to do anything with it. I've "played" for 7 hours, but never even gotten to see the 10 minutes intro movie myself. Super thrilled about that, let me tell you. I want it fixed by Thanksgiving so I have something to do on my 1 1/2 off of work.
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  5. #5
    I'm having the same issue....anyone have any luck?
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  6. #6

    The Far Cry 4 service is not available. Please try again later.

    I have downloaded all the patches. Have all the hardware spec requirements, have tried offline, online, with, without peripherals, and much much more, but still I keep getting the same message. "The Far Cry 4 service is not available. Please try again later." Someone please help!!! Does anyone know how to solve this problem?????
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  7. #7
    Originally Posted by Napster337 Go to original post
    I have downloaded all the patches. Have all the hardware spec requirements, have tried offline, online, with, without peripherals, and much much more, but still I keep getting the same message. "The Far Cry 4 service is not available. Please try again later." Someone please help!!! Does anyone know how to solve this problem?????
    Im feeling you brother. I have called their support and now im mailing with them .They wanted me to send them my dxdiag and msinfo. This is a very strange problem and most of all its anoying as hell.
    How did it go for you? Still the same problem for you also?
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  8. #8
    Originally Posted by prmorey Go to original post
    i bought this game the day after release and i still haven't been able to play it.

    i open the game from steam, uplay and far cry automatically start. i see the dev screens, nvidia, an elephant and a tiger splash, then the far cry 4 screen with the text, "press any button". when i push anything, an error comes up that says, "the far cry 4 service is not available. please try again later." i push enter and the game just sits there doing nothing. i've tried to get on at least a dozen times since i bought the game, but i haven't been able to get past this error. please help!
    And how did it go for you bro? Still the same problem?
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  9. #9

    Far Cry 4 Service is not available. Please try again later.

    Originally Posted by Xiutzo Go to original post
    Im feeling you brother. I have called their support and now im mailing with them .They wanted me to send them my dxdiag and msinfo. This is a very strange problem and most of all its anoying as hell.
    How did it go for you? Still the same problem for you also?
    Tell me about it. Annoying as hell is an understatement. I did the same as you, bro. I called their support, got nothing from that. Left many questions on their support page which I still haven't received an answer or even a reply from. I have done every thing I think of, like trying it offline, online, removing my peripherals. I even upgraded my graphics card, just so I would have all the specs met, and still I am getting the same screen message "Far Cry 4 Service is not available. Please try again later." If you manage to get a solution to this problem, please let me know!
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  10. #10
    Originally Posted by prmorey Go to original post
    i bought this game the day after release and i still haven't been able to play it.

    i open the game from steam, uplay and far cry automatically start. i see the dev screens, nvidia, an elephant and a tiger splash, then the far cry 4 screen with the text, "press any button". when i push anything, an error comes up that says, "the far cry 4 service is not available. please try again later." i push enter and the game just sits there doing nothing. i've tried to get on at least a dozen times since i bought the game, but i haven't been able to get past this error. please help!
    I had this issue as well, Uplay was in Offline mode and i didn't realise. Check the top right of uplay window
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