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  1. #11
    Same problem here. Guess I'm done for awhile.
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  2. #12

    Just did...

    Just did...

    Originally Posted by Ubi_Jax Go to original post
    Hey everyone.

    Please can you all create a support ticket here; https://support.ubi.com, ensuring to provide as much information as possible about your issue.

    Thanks.
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  3. #13

    Ha....... Same issue

    I really try not be too harsh for things like these but like these guys above I have the same problem. After playing 13 hours, mostly doing side quests the game is broken. I load the game and no matter what I choose to do if I die the game goes black. Not only this after I hunt or do these small meta games I try to save through the menu screen and my mouse disappears. Please I need an explanation on why did we just pay 60 bucks for a new release? Yes I chose to pre order the game, but why am I and who ever else that did the same thing is getting punish for taking a leap of faith with this company? This is extremely outrageous that not single ubi soft employee has said anything about this and the last patch did not fix **** for me so if this is the reason for their silence than this situation is hilariously sad. I wonder in the future what preorder bonuses they will offer to try to wash this **** taste out of our mouths? I have reinstalled the game, even uplay and again the game, tried deleting saved games and starting a new game in offline mode, updated my drivers, change graphic settings, installed the injector tools and etc. Why am I doing so much work to play a game trying to relax?
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  4. #14

    Stupid response always the same

    Originally Posted by Ubi_Jax Go to original post
    Hey everyone.

    Please can you all create a support ticket here; https://support.ubi.com, ensuring to provide as much information as possible about your issue.

    Thanks.
    wtf everyone keeps doing this and all the replies are the same. Seems like ubisoft does not actually care about it customers this bug has been on going for a while now
    when are they fixing it or are the just money grubbers that dont actually care
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  5. #15

    Solutions

    flash2370@hotmail.com
    cameron.rich1@facebook.com

    OK.
    1. I have saves for immediately past this crash point. I can email them or you can download them from http://wikisend.com/download/509626/Profile.zip

    2. I personally had this problem. I read somewhere if I backup my saves, uninstall and reinstall using the ALI123 crack after 7 or 8 attempts at the mission I would be able to get through. That worked for me. Then I closed and backed up the save.
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  6. #16

    Same exact problem as described. Blank screen after Don't Look Down now STUCK.

    Thanks for the last patch Ubisoft,

    Thanks for nothing that is... I am now experiencing this exact same problem as described.

    I am completely stuck after "Don't Look Down" blank black screened the game on me after I returned to the CIA guy.

    Restarted the game and now I start from a nearby checkpoint safe house with no weapons equipped.

    This is ridiculous. Fix this stupid bug already Ubisoft.
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  7. #17
    Originally Posted by Shadows9413 Go to original post
    I really try not be too harsh for things like these but like these guys above I have the same problem. After playing 13 hours, mostly doing side quests the game is broken. I load the game and no matter what I choose to do if I die the game goes black. Not only this after I hunt or do these small meta games I try to save through the menu screen and my mouse disappears. Please I need an explanation on why did we just pay 60 bucks for a new release? Yes I chose to pre order the game, but why am I and who ever else that did the same thing is getting punish for taking a leap of faith with this company? This is extremely outrageous that not single ubi soft employee has said anything about this and the last patch did not fix **** for me so if this is the reason for their silence than this situation is hilariously sad. I wonder in the future what preorder bonuses they will offer to try to wash this **** taste out of our mouths? I have reinstalled the game, even uplay and again the game, tried deleting saved games and starting a new game in offline mode, updated my drivers, change graphic settings, installed the injector tools and etc. Why am I doing so much work to play a game trying to relax?
    Exact same problem, with both the death and the saving. Only started after getting about 25% of the way into the game too. This is absolutely unacceptable, submitted a ticket an hour ago, hopefully we can find a fix for this eventually.
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  8. #18
    Raise a support ticket and stop the flaming please guys.
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  9. #19

    Temp fix?

    I just had this same problem with the black screen, however I managed to fix it. Not sure if this will help other people but here is what I did:

    1.Wait for black screen
    2.Fast travel to another location (not sure if needed)
    3.Reload last save (From menu when you press Esc)
    4.Replay cut scene and no black screen this time

    Hope this helps for some people, It got me past the black screen.
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  10. #20
    Originally Posted by xayzer Go to original post
    Hello,

    I haven't had any problems with the game whatsoever, until I completed the mission "Don't Look Down" in Act 2. Right after the cutscene where a large silhouette is approaching me through the snowstorm, the game freezes on the black screen. When I Alt-Tab, I see that the games has "stopped responding." I've played through the mission a number of times now, and the same thing keeps happening. I've even tried the method of removing all usb devices from the computer (which has worked for people who get the black screen at the very beginning of the game) to no avail. Online, I've found another person who is experiencing the exact same issue, so this isn't just something that is happening on my computer.

    If anyone has any ideas, I'd be very grateful to hear them. Thanks!

    I have the same problem ...Any solutions yet !?
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