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Senior Community Manager
Please do not purchase single DLCs from the marketplace if you own a season pass. We cannot issue refunds and I am fairly certain that the Xbox Policy is that no refunds will be given if you buy the same content in and out of a season pass.
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Junior Member
Well then im out 5 bucks i guess. i dont buy season pass to wait. congrats you won
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Junior Member
Is a fix coming any time soon? I'm just sitting here watching my rank drop
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Member
Slightly off topic but my rank dropped dramatically in the span of one night. Two days before the DLC I was number ten, then I woke up the next day 3 million points behind everyone. Even high deff became 3 million behind classy who remained in first. That's gotta get fixed as well.
On topic, I checked the season pass again this morning and it shows my content as purchased but won't let me download/install without paying.
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Junior Member
Ok now I have tried to be patient with this $4.99 with the season pass thing. I'm really starting to lose my patience. I don't understand why I purchase season passes when they tend to fall through all the time Ubisoft. Get your crap together.
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Member
FYI - I'm on Xbox 1 in the US. Season pass and Fire in the Deep say purchased. When clicking on download or trying direct through store, I'm still being asked for additional payment to download.
Thanks
-MBX
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Senior Community Manager
As you are aware this issue is still occurring. We're still hard at work on solving the issue. I apologize for the lack of updates, but I will update as soon as I know more. Thank you for your continued patience in this situation.
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Senior Member
I just wanted to stop in and give a HUGE kudos to the track designers on this one. The art is amazing and the lines are right up my alley. great stuff.