Hello, If you'd like to stay up to date with known issues, please keep an eye on the Live Blog. You can find info on patches, known issues and more straight from the team! You can find the Live Blog here: http://far-cry.ubi.com/en-US/news/li...es-detail.aspx. Please be sure to provide as much info as possible in tickets so that the teams may assist you properly. Please allow at-least 24-48 business hours. You may also try by phone.