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  1. #1

    Far Cry 4 preordered, refunded and again preordered on steam... now key blocked

    Hello,
    I preordered Far Cry 4 on Steam, activated the key on u-play, then i refunded it because I prefered the crew, but then I bough far cry 4 again and now it's released and if i want to start it and enter the key, there comes a message that the key is blocked and connected to an email, which is also mine. What can I do now?
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  2. #2
    del170109032657's Avatar Community Manager
    Join Date
    Jul 2013
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    1,882
    Hey jakko2222,

    This sounds like an issue for the support team. Contact them here: http://support.ubisoft.com

    They should be able to help out!
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  3. #3
    Originally Posted by jakko2222 Go to original post
    Hello,
    I preordered Far Cry 4 on Steam, activated the key on u-play, then i refunded it because I prefered the crew, but then I bough far cry 4 again and now it's released and if i want to start it and enter the key, there comes a message that the key is blocked and connected to an email, which is also mine. What can I do now?
    You asked for refund from steam or from ubisoft themselves? I'm in the same situation and I would like to know before making a move
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  4. #4

    refund

    If you preorder, you can watch your "buy history" and press on refund, but it only works on preordered games I think (Steam)
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