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  1. #1

    Can't start the game -- says it's already running

    Yesterday after 3 hours playing on-line Steam or Uplay went down, so after it was not able to sync the saved data. Today I can not start the game even after the re-install, 'cos " you already have a game running, so first shut it off". Can't find any way to enter and shut or start another. What should I do?
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  2. #2
    del170109032657's Avatar Community Manager
    Join Date
    Jul 2013
    Posts
    1,882
    Hey brass0969,

    Must admit that this isn't something I've seen. Have you tried power cycling your machine? I'd imagine so... but it always helps to check!

    I'd recommend contacting our support team to see if they have information on this. If anyone can help you, they'd be the people that could: http://support.ubisoft.com
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  3. #3
    Thanks, I'll try the support
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