I got the game free with my GPU, and it still says it is just pre-ordered. It is 3:40 pm here, and others are already playing it. Why is my copy still unavailable? I've tried contacting support, twitter, anything i could, but of course no response. Is it a UPlay issue? I don't understand what's wrong, this is ridiculous.
You have to enter the "Digital Rights" code that they send you in a email. Its hard to see, you have to actually highlight the email for it to show up.
However, this "Digital Rights" code they gave you does not work and says that its already been activated by another account. It seems that ubisoft gave the whole world the same activation account. Lots of people have this issue, including me, and we are still waiting for a response from support or a fix.
Sorry about the frustration this is causing.
Please open a ticket with Support so they can assist you. You'll find them here: https://support.ubi.com/en-us/
Thank you.