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  1. #1

    'Far Cry 4 has Stopped Working' Crash to Desktop on First Loading Screen

    Hi,

    Whenever I try and start Far Cry 4, it freezes and crashes to desktop with a 'Far Cry 4 has Stopped Working' message during the first loading screen.

    -I'm running 64 bit Windows 7 on a more-than-capable machine.
    -I don't have any game controllers attached and have disabled any HID devices/virtual drives that might be forcing a crash.
    -I've uninstalled Razer's software for my keyboard and mouse and have verified the game cache a couple of times.
    -I've tried removing the patch files to no effect whatsoever.

    Any help is appreciated greatly!
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  2. #2
    I had this problem also and someone reported an issue with MSI Afterburner, shutting down Afterburner fixed it for me
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  3. #3
    Here's the crash report I get:

    Faulting application name: FarCry4.exe, version: 0.1.0.1, time stamp: 0x54650928
    Faulting module name: FC64.dll, version: 0.1.0.1, time stamp: 0x546508eb
    Exception code: 0xc0000005
    Fault offset: 0x000000000001e22b
    Faulting process id: 0x165c
    Faulting application start time: 0x01d0030f321c552d
    Faulting application path: D:\Games\Uplay\Far Cry 4\bin\FarCry4.exe
    Faulting module path: D:\Games\Uplay\Far Cry 4\bin\FC64.dll
    Report Id: 9f78aa76-6f02-11e4-b07a-74d02b956e4d

    I've not started disabling hardware devices yet, don't see why I should have to - I need my headset / mouse / keyboard, nothing else is plugged in!
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  4. #4
    Thanks for the tip Unholymoondog, unfortunately my Afterburner isn't on and it still doesn't work with it uninstalled.

    I get the exact same error log as you RostokMcSponge.
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  5. #5
    Originally Posted by ClusterFoxtrot Go to original post
    Thanks for the tip Unholymoondog, unfortunately my Afterburner isn't on and it still doesn't work with it uninstalled.

    I get the exact same error log as you RostokMcSponge.
    Same problem as me, the Afterburner trick worked with ACU but now it runs fine with afterburner on(Guess an update fixed it) but Far Cry 4 still doesn't run with or without Afterburner on unless I remove the "overlay64.dll" from the uplay launcher files, and then when it play it has weird sounding audio and stuttering.
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  6. #6
    Cheers for the suggestion electr0gypsy, I've tried that fix but to no avail unfortunately.
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  7. #7
    Unfortunately I have no idea how to switch Uplay accounts for the forum since it's auto-logging me in as my old account.


    I just wanted to also comment and say that I'm also having this problem, and help this problem get noticed.
    I don't have MSI Afterburner, so I'm seriously doubting that Afterburner is the root cause for this.

    It's pretty damn discouraging that they've already patched the game, and they haven't addressed this issue.

    What I did find interesting was that another person that has the problem uses the exact same CPU and GPU as I do.

    I'm using an r9 290x and an i7 3770K.
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  8. #8
    Ubi-MoshiMoshi's Avatar Community Representative
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    Hi Guys, please contact Technical Support https://support.ubi.com
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  9. #9
    Same issue here, i7 2600K, GTX 670 though.(Additionally, 16GB RAM, and Win 8.1 Ent and more than 2TB free on the disk it's installed on.)

    Had Afterburner installed years ago, but I had uninstalled it, just in case, installed and remove it again, I've also turned off Shadowplay and checked I'm running the latest drivers at this time. (344.65)

    No Logitech hardware and I've removed everything else AFAIK and I'm not really running anything out of the ordinary on my machine, startup's fairly light in terms of services.
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  10. #10
    I'm currently stuck on my old account that which I don't have access to the email it was registered with. How can I submit a support ticket if you guys make it so confusing for logging out and in with a different account? I'm so frustrated with you guys right now, it's unbelievable. When I logout of the Ubisoft websites, as soon as I click 'log in' you guys auto sign me in to the wrong account.

    I CAN'T SWITCH ACCOUNTS, SO I CAN'T GET E-MAILS IF I SUBMIT A TICKET
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