and the far cry 4 pre order problems begin. | Forums

[sancco]

any updates?

[Jumacr_43]

We're looking into it. Thank you!


EDIT: We are currently working to resolve this issue!

Any updates or are you just hoping we will go away? The game has now been out 32 HOURS it is bad enough that the redeem code section will only except 1 code when we have 2 but the code you did accept I have an email saying you will email me details on the day of release LOL. Ubisoft why are you so incompetent you should be ashamed of yourselves get people to pre order games and than not give them what they paid for. Here"s a novel idea spend less money on marketing and spend more time making sure stuff works before it's released.

[On_2_You]

Amazing that this still hasn't been resolved. Good work.

[Mayhem_Jonah]

I am on the PS4.
I entered both the codes from EB Games, the Yak Farm and Driller, by just going back to the page.
I now have two emails telling me to wait for further instructions, yet the instructions have yet to arrive.

The codes for my limited edition worked just fine through the PSNstore

[Jumacr_43]

Amazing that this still hasn't been resolved. Good work.

If this was a problem for the American market it would have been resolved by now. They just take our money and don't give a ****.

[markl.nz]

Amazing that this still hasn't been resolved. Good work.

See, I'm unlike a lot of people on here, who seem to think that because they don't have their extra in-game weapon on day 1, the world is going to end. I'm a bit more relaxed than that. I'm sure UBI will honour the pre-order codes. Yes it's a screw up, but hey, they've said they'll sort it out and I believe that (at least for now!!).

Meanwhile, the game runs, and is lots of fun to play so I'm not too bothered personally that I don't have the pre-order bonuses yet, one day after release. I DO expect that I'll get them before too long though, because after all, I did pay extra, and pay early, so I could have them.

[mxfighterap]

I live in aus picked up far cry 4 yesterday from EB entered driller code recieved corresponding email was unable to enter second code for yak farm it's now been 24 hours no email for driller as of yet however I am now able to enter second code for yak farm recieved email again however this time email says I will receive information soon not when game is available so shouldn't be to long for content

[markl.nz]

I live in aus picked up far cry 4 yesterday from EB entered driller code recieved corresponding email was unable to enter second code for yak farm it's now been 24 hours no email for driller as of yet however I am now able to enter second code for yak farm recieved email again however this time email says I will receive information soon not when game is available so shouldn't be to long for content

Well spotted - just tried my second pre-order code online and got the same result as you. So I've now entered both of my codes, and await an email from UBI explaining what's next. Seems they're moving pretty quickly on this one...hopefully we'll get the email(s) from them shortly too!

[Jumacr_43]

Seems they're moving pretty quickly on this one

Quick? lol I'll see you back here in another 48 hours when they still haven't resolved it. Ubisoft are the new EA

[awsome3011]

At least you guy's got code's I didn't get any of them. I am suppose to get the harpoon and all the other codes you get from per-ordering from steam.