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View Poll Results: Anybody else having this trouble?

Voters
32. You may not vote on this poll
  • Yes

    29 90.63%
  • No

    1 3.13%
  • Never used it

    1 3.13%
  • I don't know

    1 3.13%
  • Works fine for me

    0 0%
  • Only having trouble on certain rewards

    1 3.13%
Multiple Choice Poll.
  1. #1

    Trouble Redeeming Uplay exclusive assassin for Assassins Creed: Unity Companion App?!

    Hi I recently redeemed the Uplay exclusive assassin for the Uplay Assassins Creed Unity Companion App but when I try to redeem it says I can redeem it through my playstation 4(?) even though its for the app? So the question is how am I supposed to redeem it through my playstation 4 since I've gone through all the menus and searched it up and have also tried re-redeeming through the app--which just sends me back to the uplay app saying I have already purchased it and to redeem it on playstation 4--to no avail... So could somebody help me? I did purchase it since now the option is greyed out for me to purchase and my 40u points went down to 20u.

    Thanks in advance.
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  2. #2
    Ditto on the Xbox One
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  3. #3
    Same thing here. Redeemed the exclusive Uplay assassin on my desktop and when i try to add her to my roster on the companion app it just keeps sending me to Uplay.
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  4. #4
    Same here on the PS4 and iPad ap
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  5. #5

    Yup

    Same here on Xbox One
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  6. #6

    Omg noooo

    Originally Posted by sinofsociety Go to original post
    Ditto on the Xbox One
    Ughhhh guessing you haven't figured it out yet?

    Originally Posted by LordBaelor Go to original post
    Same thing here. Redeemed the exclusive Uplay assassin on my desktop and when i try to add her to my roster on the companion app it just keeps sending me to Uplay.
    I haven't gotten very far in the game so does it have something to with ingame where we can add assassins ingame maybe--if so where and when does it unlock--and have you possibly seen something along the lines of unlocking the co-op after sequence 2 (or whatever sequence it was)?

    Originally Posted by SHAKENBAKE393 Go to original post
    Same here on the PS4 and iPad ap
    Dayum... Hopefully a mod comes and helps? I feel like I wasted 20U... How are you progressing in the companion app then??

    Originally Posted by xSPARTiCOx Go to original post
    Same here on Xbox One
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  7. #7

    Progressed pretty far in the ap I think, missions take hours now, but still no idea how to get that extra assassin....

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  8. #8

    >__< UGHhh! :O

    Originally Posted by SHAKENBAKE393 Go to original post
    Progressed pretty far in the ap I think, missions take hours now, but still no idea how to get that extra assassin....


    Really? Who'd you end up choosing? I feel like I'm being forced to choose now and waste currency... >__< Also how much currency do you have?
    And I sent a support ticket for it to Ubi Support so hopefully they'll come back with a better answer "I dun' know?" -__-.

    I'll let you know as soon as I get a response on what the correspondence is.
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  9. #9
    UbiBlack_Widow9's Avatar Community Representative
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    Apr 2007
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    16,574
    Hello,
    Please make sure you check this Topic.
    http://forums.ubi.com/showthread.php...ervices-Issues

    If you'd like, you can create a Ticket with Support.
    https://support.ubi.com

    Thanks
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  10. #10

    Originally Posted by Black_Widow9 Go to original post
    Hello,
    Please make sure you check this Topic.
    http://forums.ubi.com/showthread.php...ervices-Issues

    If you'd like, you can create a Ticket with Support.
    https://support.ubi.com

    Thanks
    That topic doesn't address these issues. That topic is for connectivity issues.

    I'm having the exact same problem. Unlocked the assassin and I get an endless loop with the companion app sending me to uplay and uplay telling me to redeem it on Xbox One, yet I've already redeemed it and can't recruit her.

    I also got the 3D avatar of Elise and I have no way to change it. I only have a phone and not a computer, so i can't download the avatar editor software, and can't find another way to switch to the Elise avatar.

    Ubisoft, you're wasting my hard earned points! Please fix this or give a workaround!
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