[Ubisoft_Account]Initiates and Uplay Services Issues | Forums

[OppositeEffect]

We recognize that there are intermittent issues for gamers playing Assassin’s Creed Unity accessing Initiates and some Uplay services. We’re actively working to solve these issues. Gamers can be reassured that no progress data associated with these services will be lost. Gameplay on all platforms and Uplay login for PC is not impacted. We apologize for any inconvenience.

I have completely lost all save game data in game. I can find the save game file in my Xbox one memory and delete the console save but the game syncs the data when i play Unity but then I am at 0% completeion.

[Shinzokage]

Okay, so since my question/problem hasn't been addressed in the thread I made...

So... I've used some of my reward points/units for:

• Assassin Killer Outfit (Cost: 20U)
• Katana and Wakizashi set (Cost: 30U)
• AC Rogue Theme pack

However, this is apparently unavailable in-game (I've tried from the captain's cabin in the ship & from the general store) - it just says 'redeem on Uplay'. I've gone to 'additional content' to see if I have to download these items, but there's nothing there.
The only thing I've been able to download/use is the Theme pack.

So, I'm 50 or so units down and I've got nothing.

I've also completed at least one action (Complete Memory Sequence 1), and haven't received my 10 units for it.

Help, please?

[Earmack]

Same with uplay, buy staff and dress unavailable ingame still....

[Speedemon1066]

Hey there,

I've got the Arno: The Fearless Assassin outfit DLC with the figurerine and Arno Dorian's French Rapier and Duelling Pistol with the Elise Figurerine but when I follow the instructions next to the code I get taken to Initiates where apparently my 'Key is Invalid' or something like that.

I paid a lot of money for this DLc and I'd like to be able to use it while I'm still playing the game. Just wondering what's going wrong? Will the Promotions page be updated because it's looking old next to the new Initiates look?

What do I do?

[Dag_B]

Okay, so since my question/problem hasn't been addressed in the thread I made...

So... I've used some of my reward points/units for:

• Assassin Killer Outfit (Cost: 20U)
• Katana and Wakizashi set (Cost: 30U)
• AC Rogue Theme pack

However, this is apparently unavailable in-game (I've tried from the captain's cabin in the ship & from the general store) - it just says 'redeem on Uplay'. I've gone to 'additional content' to see if I have to download these items, but there's nothing there.
The only thing I've been able to download/use is the Theme pack.

So, I'm 50 or so units down and I've got nothing.

I've also completed at least one action (Complete Memory Sequence 1), and haven't received my 10 units for it.

Help, please?

Uplay is completely down at the moment.
Uplay Maintenance 11/13/2014

[vignoe1]

does none of my black flag stuff carry over in initiates? I had a lot of stuff unlocked and now the reward for the Edward avatar is not available it says I need to beat black flag (I already beat black flag) and my rank is gone also.

[Giseto]

System: Xbox 360
Game: Assassins Creed Rogue
Problem: UPlay not syncing or functioning correctly

I'm having the same issue as most of you. I 'unlocked' all of the Rogue UPlay items but they have not been released in the game, and additionally, newly earned UPlay points have not unlocked.

Any ideas on what to do Ubisoft?

[Dag_B]

Uplay is down for maintainance, as far as I know.

Uplay Maintenance 11/13/2014

[MenocidiX]

There we are again, hooray! Same **** different year. Hey Dag_B btw.

I'm on the same boat with Uplay rewards not showing up and actions not counting in Rogue. Initiates rank reset, no progress. Glad to be back on the forums.

[viper20999]

Is that why Im stuck at level 5 in initiates? I beat all the other Assassin's Creed games. And it show some badges. But it doesnt say I own any of the games. Plus there are some badges missing from my profile.

I am having this exact same issue. I would have hoped this would have been something that would have gotten a little more testing since it inhibits 100% completion of the game.