[Ubisoft_Account]Initiates and Uplay Services Issues | Forums

[TruePastorX]

I can't log into uplay at all, and nothing shows up on my uplay page about unity. It's not even showing that I own the game. Get this stuff fixed ubisoft.

[Dag_B]

This did not sync any of the games I have nor restore any of the levels, badges, etc.

May sound like a dumb question but did you make sure, you are using the correct account? Some people have more than one account, sometimes linked to the same e-mail adress. If Initiates takes the wrong account it may not be able to recognize your games.

Another solution you could try would be to replay on of the games. Make sure you are logged in into Uplay and force it to save (replaying a mission, fast travel...). This way the game should send out new data to the UPlayservers and maybe the Initiates side will then recognize your progress. I would also suggest deleting the cookies once again, before loggin in, just to make sure that he is fetching new infos from the side.

If that also does not help I fear you have to wait for an official fix for this issue. =/

[TruePastorX]

Doesn't work when you can't even access uplay from ingame...

[h1ck0k]

Hello, I logged into Initiates today for the first time.
I used my regular uPlay account, the one associated to my Gamertag. I have played all the AC games so far, and they are all registered in the uPlay account.

Still, in Initiates it appears no game data exists for any of the games.
I've tried relogging after deleting the cookies, but nothing happened.

[dybyf8]

I went through the exact same problem with initiates and uplay when i bought assassin creed 4 on xbox one and never ended up getting all of the DLC i paid for.
i really thought it would be different this time but i guess not.
all of my initiates rank is gone, now i'm back to level one after all of the titles i've spent my hard earned money for you think i could get some good gameplay.
i spent some uplay points last night and it took the points but never gave me my item. i also bought watch dogs witch was a big let down. so i guess we can expect the same crappy service with Division and The Crew. both of which i have pre-ordered but i am seriously removing that money. i really held UBISOFT to a different standard but i guess all gaming companies are starting to not care or be ready for their own game release so why should we be? How are you continuously not ready for your own game launch? (scared money doesn't make money it makes enemies!!!!!!!!!!!)

[BoarderHoppers]

I checked my initiate profile and it says I'm level 2 which isn't a big deal didn't expect much when I checked my badge it says I beat AC3 and 4 which is true but I got none of the other unlocks that comes with such as the avatars.

I read the requirements for some and I should have a few of them for sure...

[DarKnightPilot]

THAT

These "Uplay Service Issues" need to include the error code 0x60000001 primarily referring to the people who can't play co-op AT ALL. So far I'm not sure if anyone from Ubisoft has publicly announced that they're aware it's an issue, let alone an issue that's being worked on or addressed.

Same for me too..

[JDunc1113]

We recognize that there are intermittent issues for gamers playing Assassin’s Creed Unity accessing Initiates and some Uplay services. We’re actively working to solve these issues. Gamers can be reassured that no progress data associated with these services will be lost. Gameplay on all platforms and Uplay login for PC is not impacted. We apologize for any inconvenience.

I have purchased a helix pack and it is not showing up to allow me to purchase time saver packs

[dybyf8]

please tell me how I was level 15 on initiates with Black Flag on Xbox one and now i'm level 5?

[Dag_B]

please tell me how I was level 15 on initiates with Black Flag on Xbox one and now i'm level 5?

Because at the moment the page does not have all information it had in the past. We have to wait until those things are fixed.
At the moment it seems, that the page only accounts for the played games, if it gives you XP at all. Some players do not even get those.

Deleting cookies worked for some players (but again: They still did not get everything), so make sure you tried that but if that also fails you have to wait. I know of no other solution at the moment.