[PS4]Helix points/coins not showing up | Forums

[Redw0lfAlpha]

I got my 1400 helix points. After two days.
So no robbery here.
But i don't think i will ever buy Helix points again for AC:Unity. It's way to tricky/buggy.
But for me it's all good.
I wish all people waiting for their Helix points the same. Greetings!

[UbiMorning]

Hey guys! We are looking into issues with Helix Credits and ACU. If you are having an issue, please submit a ticket. Thanks!

[NeenoEG]

QUOTE=UbiMorning;14208796]Hey guys! We are looking into issues with Helix Credits and ACU. If you are having an issue, please submit a ticket. Thanks![/QUOTE]


Can you please help me, i bought a pack of helix credit worth 19.99 euros last saturday and still haven't received the credit yet.

[RobCrazy9171]

Actually spent money on Helix points (what can I say, I wanted the Katana and didn't want to wait to make enough in-game money) and they're not showing up in the game. Is this a Uplay issue? Do you not actually see the points until later in the game? Did I just get robbed?

This happen to me but it’s been 3 days an I didn’t get my credits yet

[Badfish0781]

I bought 3 packs of Helix credits, 2-$19.99 and 1-$4.99 , I received 1 $19.99 and 1-$4.99 it’s been almost a week and the support ticket I submitted has gone with no reply, I provided receipts and even had the customer service rep admit they could see it wasn’t delivered, what more can I do?