i staill havnt had mine ,has anyone had or heard of any communications from ubisoft explaining the hold up??
they could have at least sent out the game by release day and the rest of the guillotine pack later if theyre having problems.
my friends have finished the game and its going to be spoilt for me by hearing them talk about it if i dont get it soon>>![]()
It's been 3 days now since my Guillotine edition was sent out for delivery from a dispatch centre IN MY CITY! and I've got less than 1 hour left before it won't be delivered today. The tracking number supplied by Yodel doesn't work on their site, I called them and they use voice recognition software to take the tracking number just for it to tell me 2 times in a row that "we couldn't recognise that number the best way to track your package is through our website goodbye" AND THEN HANGS UP!! incidentally their site provides no alternative number just a contact form which I filled out on Friday AND STILL HAVEN RECEIVED A REPLY!!!.
I sent a message through UBI's Support site and received a copy pate response stating that a small number of number of orders were not shipped, I replied stating that the order had been shipped but has been screwed up by the delivery company but am still waiting on any kind of answer.
I'd love for UBI to explain why myself and others have been left waiting for a game we should have received on launch day. Why did I pay UBI £120 for this kind of treatment when I could have casually walked into the store and bought the game at 9am on the 14th? Also I'd love to know what the hell they plan to do to compensate those of us who have had to wait for this.
Sorry for the rant but this is beyond a joke now, I've bought special editions of assassins creed since the first one most of the time the dearest version, I'd love to know why I should pay hard earned cash to UBI for such poor service because they cheaped out on a delivery company that doesn't even employ their own drivers. its now 8:24pm in the UK and Yodel don't deliver past 9pm so now theres a fair to even chance I'll have to wait another day for this if it turns up at all!!!!!
Hmm that's very weird, Hope my orders are on the way too.Originally Posted by AllyCatdice Go to original post
The deposit took five days to show up in my account; so you may have to be patient.Originally Posted by AllyCatdice Go to original post
At least you get to enjoy the game. Still waiting for my Guillotine Edition.
Finally got a email with shipping confirmation but in my case the tracking no is invalid, So out goes another email to support, At least hopefully i know it's on the way!!!Btw u guys check the final charges, Instead of the promised 10% disc, They took away €10 instead, Slimy bastardsOriginally Posted by newsents Go to original post