Cannot connect to the Ubisoft Servers | Forums

[iamFabeL]

Ever since Welcome to the Abyss DLC was released, i havnt been able to connect to the Ubisoft servers, Wich means i cant play custom tracks or increese my records. This only applies on Trials Fusion, and i can connect fine on Trials Evolution.
And its starting to annoy me, now what should i do? I've tried reinstalling Uplay, tried reinstalling Trials Fusion, Tried Verifying Integrety of Game Cache and i have tried to opening ports. Customer Service on Ubisoft where really bad. Same answer as to every question, does the Trials Forum have any idea?

Best Regards.
FabeL

[En0-]

Hi,

Did you try the customer support or you just didn't even try?
If you tried, can you give me the ticket number. If you didn't try, can you try?

Cheers,

[iamFabeL]

Yes indeed i did, sorry for the late answer, i thought i replied already.

Here's my Case Reference # 01620825

Thanks in Advance.

[En0-]

Thanks. So when did you send the ticket and what is the date of the last answers?

[iamFabeL]

Thanks. So when did you send the ticket and what is the date of the last answers?

I submitted it 10/16/2014 9:10:10 PM
They answered 10/17/2014 10:38:07 AM

And now the closed the ticket..

[En0-]

And you're not unblocked? Did you keep answering?

[iamFabeL]

And you're not unblocked? Did you keep answering?

I went to throw them a message with the information that removing the host files didnt work, but i couldnt, cause they closed it already.

[En0-]

Please reopen a ticket with the reference to the 1st ticket.

Where are you based? North America/Europe?

[iamFabeL]

Please reopen a ticket with the reference to the 1st ticket.

Where are you based? North America/Europe?

Reopened a new ticket: Reference Number 01633745

Im located in Europe, Sweden.

[En0-]

Thanks. Can you confirm the Uplay account you use to play is the same as the one you use on the forum "MarcusUndin"?