1. #1

    Cannot connect to the Ubisoft Servers

    Ever since Welcome to the Abyss DLC was released, i havnt been able to connect to the Ubisoft servers, Wich means i cant play custom tracks or increese my records. This only applies on Trials Fusion, and i can connect fine on Trials Evolution.
    And its starting to annoy me, now what should i do? I've tried reinstalling Uplay, tried reinstalling Trials Fusion, Tried Verifying Integrety of Game Cache and i have tried to opening ports. Customer Service on Ubisoft where really bad. Same answer as to every question, does the Trials Forum have any idea?

    Best Regards.
    FabeL
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  2. #2
    En0-'s Avatar Trials Developer
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    Hi,

    Did you try the customer support or you just didn't even try?
    If you tried, can you give me the ticket number. If you didn't try, can you try?

    Cheers,
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  3. #3
    Yes indeed i did, sorry for the late answer, i thought i replied already.

    Here's my Case Reference # 01620825

    Thanks in Advance.
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  4. #4
    En0-'s Avatar Trials Developer
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    Thanks. So when did you send the ticket and what is the date of the last answers?
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  5. #5
    Originally Posted by En0- Go to original post
    Thanks. So when did you send the ticket and what is the date of the last answers?
    I submitted it 10/16/2014 9:10:10 PM
    They answered 10/17/2014 10:38:07 AM

    And now the closed the ticket..
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  6. #6
    En0-'s Avatar Trials Developer
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    And you're not unblocked? Did you keep answering?
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  7. #7
    Originally Posted by En0- Go to original post
    And you're not unblocked? Did you keep answering?
    I went to throw them a message with the information that removing the host files didnt work, but i couldnt, cause they closed it already.
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  8. #8
    En0-'s Avatar Trials Developer
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    Please reopen a ticket with the reference to the 1st ticket.

    Where are you based? North America/Europe?
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  9. #9
    Originally Posted by En0- Go to original post
    Please reopen a ticket with the reference to the 1st ticket.

    Where are you based? North America/Europe?
    Reopened a new ticket: Reference Number 01633745

    Im located in Europe, Sweden.
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  10. #10
    En0-'s Avatar Trials Developer
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    Thanks. Can you confirm the Uplay account you use to play is the same as the one you use on the forum "MarcusUndin"?
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