Unable to Download Empire of the Sky on Xbox 360 | Forums

[Ant_J]

Hey,

Can you please precise:

- You have the issue with Empire of the Sky only? (the others work)
- You're on X360
- Where are you located?
- What is your gamertag?

Any details you can think about would help.

Regards,

1. all dlc downloads apart from empire of the sky
2. yes im on xbox 360
3. UK
4. v Jameo

Tried downloading it on 2 different wireless networks and 1 wired network
re-downloaded my profile from live
cleared my cache 3 times
and power cycle

if there is any more info you need don't hesitate to ask

[En0-]

Hello,

We are going to need the gamertag of people having the issue and their location.


Uplay username (forum) / Xbox Gamertag / Location

vAntv / v Jameo / UK
pianoman35 / ? / ?
whateverass / ? / ?
newtonsbucket / ? / ?
HoorayItsMike/ ? / USA
geckoecho / Ubani / France
mawu12000 / ? / Austria
Vegemite_98 / VEGEMITE 98 / Autralia


Can people precise their gamertag please? (and location if it's not added)
Also, did I miss anyone?

Regards,

[Vegemite_98]

Hello,

We are going to need the gamertag of people having the issue and their location.


Uplay username (forum) / Xbox Gamertag / Location

vAntv / v Jameo / UK
pianoman35 / ? / ?
whateverass / ? / ?
newtonsbucket / ? / ?
HoorayItsMike/ ? / USA
geckoecho / ? / France
mawu12000 / ? / Austria
Vegemite_98 / ? / Autralia


Can people precise their gamertag please? (and location if it's not added)
Also, did I miss anyone?

Regards,

Xbox 360 Gamertag - VEGEMITE 98

things I have tried: clear system cache, clear marketplace cache, restore licenses, delete all Trials fusion files,
Called Xbox Support, they stated that Ubisoft is working on it and that they cannot do anything except provide a refund.
also the DLC was bought separately and not with the season pass

[En0-]

Thanks. I edited my post to add your gamertag.

[geckoecho]

Hello,

We are going to need the gamertag of people having the issue and their location.


Uplay username (forum) / Xbox Gamertag / Location

vAntv / v Jameo / UK
pianoman35 / ? / ?
whateverass / ? / ?
newtonsbucket / ? / ?
HoorayItsMike/ ? / USA
geckoecho / ? / France
mawu12000 / ? / Austria
Vegemite_98 / VEGEMITE 98 / Autralia


Can people precise their gamertag please? (and location if it's not added)
Also, did I miss anyone?

Regards,

Geckoecho / Ubani / France

any timeframe for a solution on this?

[En0-]

Thanks I edited my post to complete your information.

For the timeframe, we don't know as it's not in our hands :-( We can't promise anything.

Cheers,

[mawu12000]

uplay: mawu12000
gamertag: Martyhit
Location Austria

[En0-]

Thanks Mawu


@Everyone: Received an email telling me it was moving forward and that the investigation was progressing. I'll update when we have more news.

[callmesteam]

Callmesteam/Callmesteam/New Mexico, USA

Thanks for investigating!

[mawu12000]

it worked for me now! thx