Know Issues & Status Updates: Welcome to the Abyss | Forums

[Vegemite_98]

Vegemite_98, can you try to transfer your licenses back to your current console?

If you go to this page and click where it says "Can I transfer a content license from one Xbox 360 console to another?" there is a detailed guide on how to perform license transfers.

After transferring the licenses, can you please try downloading the content again?

Hi ShiftySamurai,

I just transferred my content licenses, (personally don't understand why though, but hey we have to try everything I suppose) and then tried to re-download Empire again, this time instead of it fluctuating between 0%-1% and then dying, it just sat at 0% for 30 seconds and then died.

I also noticed that there is an option to clear your marketplace cache, but I am going to sleepy bo-bos now. so I'll try that in the morning.

nighty night! I will be dreaming that MS fixes it over-night!

[Vegemite_98]

okay, tried clearing the marketplace cache, and let me tell you that definatly didn't work. I will be ringing xbox support tomorrow, but I doubt that is going to accomplish anything. but hey I have to try. unless it somehow happens to fix itself tonight.

[Vegemite_98]

Spoke with xbox support, who advised that Ubisoft is currently working on the problem and would only offer a refund to me, I refused the refund. No time frame was given,

[Vegemite_98]

any updates available on this? is any one working on it'?

[En0-]

Hello,

Sadly nothing at the moment. We're continuing in this thread: http://forums.ubi.com/showthread.php...Xbox-360/page2
(we can leave this one as this one is related to DL3)

Regards,

[pianoman35]

Empire of the Sky and Abyss worked fine for me! . Thanks!

[ShiftedAmp]

Can't download empire of the sky dlc on xbox360, but the rest of the dlc packs worked, have tried getting help from xbox support and ubisoft, have open tickets with both but no solutions yet after doing lots of troubleshooting with them