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Senior Community Manager
Know Issues & Status Updates: Welcome to the Abyss
Hello all,
We've reached the point of official release for Welcome to the Abyss on a few platforms. There are some issues players are facing and in an effort to better serve you we will be locking threads that spring up, and pointing people to this "Central Hub" of information.
Xbox 360: Good to go
Xbox One: Good to go
PS4: Good to go
Uplay/Steam: Good to go.
All indications are that Welcome to the Abyss has been made available on all platforms. If you are still experiencing issues, please let us know so we can work with you in finding a solution.
If you are still having issues on Xbox 360 and Xbox One, please try removing the DLC from your download queue/game manager and redownloading & reinstalling.
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Junior Member
On the Xbox one instead of saying its not available. It actually shows its available now on the season pass, but still asks for a payment when you go to download. So hopefully Microsoft will resolve it soon
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Senior Member
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Senior Member
i check the store tomorrow again...
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Senior Member
Just wanted to report that i have the same issue as everybody else on Xbox One.
I am a season pass owner. When i try to download the new DLC a pay prompt is being shown instead of the screen where it should show that it is free.
Would be nice if you guys could resolve this issue today.
I was expecting to play some of the new content this evening, i dont have much time for that in the next couple of days
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Member
OK so now 360 is telling me i own the DLC (the little box is ticked when i hit LB) but its still locked in game. When i click it it takes me to buy the season pass (not the DLC) but when i click on the DLC form the main menu it sells me i have already downloaded.
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Banned
I've never had any problems downloading DLC's for other games on 360, but with this game there's always something.. unreal.
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Junior Member
Im having exactly the same issues on 360,
Go to download the new content 'empire of the sky and welcome to the abyss' both just say pending and then 'cant download'.
I've bought the season pas, this is just frustrating. When will it be resolved?
If I bought a dvd and it turned out there was no dvd in the case, I'd be offered an immediate refund or issued the product as specified when bought.
This is beyond a joke.
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Member
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Member
Third DLC and still complications on release...