1. #1
    TheBlazeJp's Avatar Senior Member
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    Unable to connect to leaderboards to post times

    I made a quick video which sums up the problem:



    I do mention it in the video but to clarify:
    I have tried:
    - Resetting router 2 times
    - Deleting and reinstalling uplay
    - Removing all instances of Trials fusion and redownloading it
    - I have ticked and unticked the "use proxy" in the uplay network settings

    Nothing is working.

    Blaze
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  2. #2
    BlueBadger400's Avatar Trials Community Specialist
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    Thank you for the report Blaze
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  3. #3
    En0-'s Avatar Trials Developer
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    Hi Blaze,

    Do you still have the problem?

    Cheers,
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  4. #4
    TheBlazeJp's Avatar Senior Member
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    Originally Posted by En0- Go to original post
    Hi Blaze,

    Do you still have the problem?

    Cheers,
    Yes still am,
    I contacted Ubisoft Support through the form you posted in the other thread.
    I sent that in 3 days ago and no reply yet

    But yeah still have this issue,
    It's bad because I cant play with this

    I mean I have my fullgame speedruns on twitch still,
    But being able to post to the single player leaderboards is a crucial part to the game
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  5. #5
    En0-'s Avatar Trials Developer
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    Yes, can you give me your support ticket number please? I'll check to speed up things.
    Is track central working? Can you download user created tracks?
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  6. #6
    En0-'s Avatar Trials Developer
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    Also, can you send me in private message or directly on Uplay, the uplay username you're using, if you have a Steam or a Uplay version and your cd-key
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  7. #7
    TheBlazeJp's Avatar Senior Member
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    Hey En0,

    Case Reference # 01560541
    They replied earlier today, And I will be replying to their email in the morning.

    I can download tracks and play them In track central,

    The Uplay Username I use is the same to the left of this post:
    The_Blaze_Jp

    My version Is a direct download from Uplay, I don't use steam.
    How can I private message you the Key, Where can I find this key as It was a internet download and not a CD version

    Thanks
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  8. #8
    En0-'s Avatar Trials Developer
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    Hello,

    In Uplay, top right, in the Options menu menu, there is account information and inside you can find your keys. (I called it cd-key but I should have said key )

    Cheers,
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  9. #9
    En0-'s Avatar Trials Developer
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    Hi,

    Customer Support should get back to you quickly now. Let me know if you don't see anything coming or if you're still blocked.

    Cheers,
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  10. #10
    En0-'s Avatar Trials Developer
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    Hello,

    Any news? Are you unblocked?

    Regards,
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