1. #1
    RetiredRonin's Avatar Senior Community Manager
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    [All Platforms] Track Removal Request Thread

    Hello all,

    We've received some requests from builders to remove their creations from Track Central. Sometimes things go wrong when you are finishing up a track, medal times can be wrong, scoring is wonky, you forgot to take those damned check points out of your hill climb (yeah, that one is me), and now you are left with a broken track in your catalog. As builders, many of us are perfectionists. We spend a few dozen to hundreds of hours on a track, only to have one issue take it from our "add it to the highlight reel" track, to a "this is humiliating" track.

    If you build, then you've been there. Shogun and I, all of the level designers and everyone who truly cares about putting out high quality tracks get that there will be times that you just need that 5 minute fix.

    We are going to begin the process of helping builders rectify this by offering conditional track removals. We'll help you get that listing to a place that you are happy with it, or at least not bummed out every time you see it. There are, of course, some rules, and we'll go ahead and jump into that right now.

    Reasons why we will remove tracks:
    1. Broken Skill Game Scoring - It can be difficult to test.
    2. Medal times/faults are default - If you change the game mode, scoring defaults.
    3. If you have broken physics/animations that break checkpoint restarts. - Something blocks the path behind the player. Crash. Blocked path in front of player.
    4. Bad checkpoint placement - Sometimes you can move an item, and now you're spawning players inside of rocks.

    Reasons will will not remove tracks:
    1. Iterative releases. - If you make "Bob's Game v1", "v2", "v3", etc... then you know it's not really finished.
    2. Highly downloaded - If your track has a lot of competition and has a TON of likes, then we won't remove it. Be happy, people like it.
    3. "It's just not good" - This is a reason we see a lot, but we just can't remove tracks because a creator isn't super happy with it. We learn as we go.

    This isn't an exhaustive list, but I hope it gives a good idea as to what you can expect before you request a track be removed. Now that we have covered some of the reasons WHY a track can get removed, let's go over what we need before we can remove a track.

    Required Information for Track Removal
    1. Platform.
    2. Username
    3. Track Name
    4. Upload Date
    5. Reason

    Example;

    Xbox One
    RoguishRonin
    My1stTrack
    8-15-2014
    The second CP resets the rider into the ground causing instant faults.

    Some of you are well known to us, and some of you have tied your Uplay accounts to your forum account. To minimize the risk of having "jelly-deletes" we may request a message be sent to us from the account that owns the track, on the platform that the track is on.

    This seems really complicated, but just drop a post if there is something you don't understand and we'll get it cleared up.
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  2. #2
    Anyway

    PC
    Zurgery
    Mechanical
    07-15-2014
    Skill game: Scoring is wrong.

    Note: I have uploaded a FIX of it and wondering if you could delete the the one above and change the name of the FIX just to Mechanical

    Many thanks
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  3. #3
    RetiredRonin's Avatar Senior Community Manager
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    Originally Posted by Zurgery Go to original post
    Anyway

    PC
    Zurgery
    Mechanical
    07-15-2014
    Skill game: Scoring is wrong.

    Note: I have uploaded a FIX of it and wondering if you could delete the the one above and change the name of the FIX just to Mechanical

    Many thanks
    Not possible to rename tracks.
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  4. #4
    Jeruhnq's Avatar Member
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    Jun 2014
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    France
    Posts
    366
    1. Platform : PS4
    2. Username : Jeruhnq
    3. Track Name : Tuto : Bunny hop (the one with the DLC)
    4. Upload Date : 08-11-2014
    5. Reason : This one

    The reason is not in your lists but I hope you can understand it, thanks if you can do something
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  5. #5
    Originally Posted by ShiftySamurai Go to original post
    Not possible to rename tracks.
    Can you still delete the original one still? Please
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  6. #6
    KALzzone8's Avatar Member
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    Finland
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    PS4
    KALzzone8
    Tore Kong
    5-5-2014
    Track corrupted. More info: http://forums.ubi.com/showthread.php...orrupted+track

    PS4
    KALzzone8
    Tore Kong [K8]
    5-5-2014
    Track corrupted, same as above.

    P.S. Also notice that I have track named exactly same than this, but it's not corrupted. The upload date of that is different though. Only delete the corrupted version, please.

    PS4
    KALzzone8
    *(track corruption test)
    5-9-2014
    I released this track, to check if part of the above track was corrupted. This track cannot be completed unless using the button combination.

    So, basically all my tracks here are because of the one problem not caused by me. More info can be found from the link above. I would appreciate if these could be deleted. Thank you.

    machete / KALzzone8
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  7. #7
    Core2TOM's Avatar Senior Member
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    Mar 2014
    Location
    Germany
    Posts
    506
    Platform: Xbox One
    Username: Core2TOM
    Track Name: XP Boost
    Upload Date: 2014-04-29
    Reason: The Name speaks for itself i know it was stupid to upload it... the idea was to show people how stupid those kind of tracks are. on every restart you get -50 intelligence (no one understand that and it was a bad idea) im ashamed of it, sorry.

    Platform: Xbox One
    Username: Core2TOM
    Track Name: Wheelie of Fire
    Upload Date: 2014-06-27 (162 Likes)
    Reason: Broken Skill Game Scoring. Players can cheat. I uploaded the fixed version on the same day with same name. The version with 162 Likes is broken.

    thank you guys, that you take your time to delete requested tracks!
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  8. #8
    Just a quick question. Is it possible to change the difficulty of tracks that have been uploaded? I uploaded a few Extreme tracks under the hard difficulty back before there was an extreme feed (because i actually wanted people to play them) and would love it if they would be increased to Extreme.
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  9. #9
    1. Platform: Xbox 360
    2. Username: Hairy Cabbage
    3. Track Name: Stormy Ascent
    4. Upload Date: 21/04/2014
    5. Reason: Cant be completed.
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  10. #10
    RetiredRonin's Avatar Senior Community Manager
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    Originally Posted by Jonny Go to original post
    Just a quick question. Is it possible to change the difficulty of tracks that have been uploaded? I uploaded a few Extreme tracks under the hard difficulty back before there was an extreme feed (because i actually wanted people to play them) and would love it if they would be increased to Extreme.
    Not that I am aware of.
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