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  1. #1

    I can't log into Ubisoft. Getting an error code np-34924-2

    I can't log in to ubisoft. Keep getting np-34924-2 help please
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  2. #2
    Looks like a Playstation error, not a Ubisoft error, regarding your internet connection. Are you using your console wired or wirelessly?
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  3. #3

    wireless

    wireless
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  4. #4
    I've looked around for a solution, but I'm not seeing anything definitive. I'd go to a Sony forum or technical support area that could help you out.

    Someone else may be able to chime in though.
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  5. #5

    appreciate your effort

    I appreciate your effort. Thanks
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  6. #6
    pacmanate's Avatar Senior Member
    Join Date
    Oct 2010
    Location
    Coventry, UK
    Posts
    17,492
    Could be your internet?
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  7. #7

    Sony is blaming ubisoft

    Sony says its ubisoft
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  8. #8

    Fixed

    For some reason you get this...

    go to settings PS4

    go to renew licenses

    weird fix but I will take it
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  9. #9
    I am also getting this error but only for Watch Dog Legion. If i login The Division 1 it works.
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  10. #10
    Ubi-Baron's Avatar Ubisoft Support Staff EMEA
    Join Date
    Aug 2017
    Posts
    7,771
    Hi hentsteph,

    Thank you for contacting us, we're sorry to hear you've been encountering issues connecting.

    Just to confirm, you're on PS4? If so, please try running through the steps in the guide here.
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