1. #1
    noobaroniNcheez's Avatar Senior Member
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    Updated a couple hours ago.. can't connect to servers now

    So I started up Fusion a couple hours ago after not playing for 2 or 3 days and I was greeted with a patch download. I downloaded it and now I can't connect to the Ubi servers no matter what I do.


    This is what I get after hitting 'Enter' on the main menu.

    If I just hit 'Continue' I get this message briefly:


    And then in-game, clearly I'm not connected:


    It's weird, it seems like the patch was for the DLC or something, yet I don't have anything and now I can't connect anymore. Not sure what happened, but I hope someone here can help me.

    One thing I did figure out, by right clicking the Fusion launcher and going to previous versions and opening that, the game connects fine except obviously everything is outdated.. [my saved customs and stuff]:



    Any ideas?
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  2. #2
    En0-'s Avatar Trials Developer
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    Hello,

    That's strange. Do you still have this problem?
    Anyone else having this issue?

    Otherwise, please contact the customer support: http://forums.ubi.com/showthread.php...ror-READ-FIRST
    They probably have some processes to troubleshoot this kind of issue.

    Let me know if you're still blocked.

    Regards,
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  3. #3
    noobaroniNcheez's Avatar Senior Member
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    Yes, I just checked and I'm still unable to connect. Evo Gold and Frontier are both working fine, it just seem to be Fusion that can't connect after the latest update.

    I guess I'll get a ticket filled out with support, hopefully they can sort my issue out.
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  4. #4
    En0-'s Avatar Trials Developer
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    Ok, let me know if you're still blocked.

    Regards,
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  5. #5
    noobaroniNcheez's Avatar Senior Member
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    Yeah I am. I have a ticket submitted, but it said I should receive a reply Mon-Fri so no idea when I'll be able to connect again.
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  6. #6
    RetiredRonin's Avatar Senior Community Manager
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    Originally Posted by noobaroniNcheez Go to original post
    Yeah I am. I have a ticket submitted, but it said I should receive a reply Mon-Fri so no idea when I'll be able to connect again.
    Hey noobaroni, En0- is much better at PC support, but can you try something for me? I'm 95% sure it won't change the situation, though there's a slim chance that it might. Could you try launching Uplay with Admin rights, and then using Windows Explorer to try launching Trials as Admin as well?

    Unfortunately, I am in the process of consolidating and installing new drives into my PC, so I can't actually give you the name and default location of the Trials executable. Sorry.
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  7. #7
    noobaroniNcheez's Avatar Senior Member
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    Originally Posted by ShiftySamurai Go to original post
    Hey noobaroni, En0- is much better at PC support, but can you try something for me? I'm 95% sure it won't change the situation, though there's a slim chance that it might. Could you try launching Uplay with Admin rights, and then using Windows Explorer to try launching Trials as Admin as well?

    Unfortunately, I am in the process of consolidating and installing new drives into my PC, so I can't actually give you the name and default location of the Trials executable. Sorry.
    I talked with En0 on uplay last night but forgot to mention it here but I've got it sorted. I went through port forwarding and some other stuff the Ubi Support wanted me to try but that wasn't making a difference. Turns out and I don't understand how this was even happening, but someone in my house had been using my computer and some junk program called pastaleads iirc was installed. After I uninstalled that, Fusion worked fine.
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