1. #1
    j00na5's Avatar Junior Member
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    I can't sign up for the beta

    Hi, I have been trying to sign up for the beta for the last 8 days without success. Everytime that I login with my Uplay account I just get a progress bar that will go on endlessly from side to side, but nothing else ever happens. Once had it up for an hour and nothing. I have tried different browsers and resetting my password. I can login fine to ubi.com.
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  2. #2
    Tully__'s Avatar Global Moderator
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    Try clearing your cookies and cache, close the browser, re-open the browser and see if works. If it still fails after that, I'd recommend logging a support ticket at http://support.ubi.com/
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  3. #3
    j00na5's Avatar Junior Member
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    Originally Posted by Tully__ Go to original post
    Try clearing your cookies and cache, close the browser, re-open the browser and see if works. If it still fails after that, I'd recommend logging a support ticket at http://support.ubi.com/
    I forgot to mention that I have also done that + tried private browsing on both FF and IE. I'm gonna submit a support ticket. Hopefully I get a reply before the beta ends.
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  4. #4
    j00na5's Avatar Junior Member
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    I tried to sign up through my iPhone and that did the trick!

    Edit: I think I know now what the problem was. I had Adblock Plus installed and running in both browsers.
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  5. #5
    Tully__'s Avatar Global Moderator
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    Originally Posted by j00na5 Go to original post
    ...I know now what the problem was. I had Adblock Plus installed and running in both browsers.
    That'll do it
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