1. #1

    steam / uplay game freeze on main menu

    I'm playing using the steam / uplay. I can launch the game it gets to the main menu and i can move around for a min until it freezes. It didn't give me an error code or crash report so I'm guessing its a bug? My computer is powerful enough for the game, i'm currently playing assassin creed 4 on max settings. I'm going to try restarting my computer and re installing it.
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  2. #2
    did the restart and re install still getting the same game freeze.
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  3. #3
    Ubi-MoshiMoshi's Avatar Community Representative
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    To help us, please provide as much information as you can in your post:

    Country + Format: (eg. United States - PS4, disc)

    Usernames & Gamertags: (PSN / XBL gamertag or Uplay ID)

    Frequency: (How often is it mentioned. How often does it happen to you?)

    Since when does it happen (This helps identify if a patch or DLC is the source of the bug)

    Describe what is the issue encountered: (Activation the game? / Problem launching the game? / Issue with a specific part of the game Mutliplayer? / But can you still access solo? )

    Define the Flow of the error: (What did you do before this error occurred? / Written description / Ex: “When I launch from the desktop it crashes”. “I received this error message : Error xx6546” / Screen grab of the error if possible will also help!)

    Anything else you think is useful:

    If you are on PC - please also give a copy of the systems DXDiag, this can be found by searching for dxdiag on your windows system.
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