Redlynx can my game be fixed? | Forums

[LinkinJon-TFG]

I have been stuck since just after the 3rd update was released Since then I have not,

been able to set a platinum medal
been able to craft any items
Or been able to upgrade my bikes
Seen ANBA after he gave me one swamp track

I purchased a knapsack of gems in prep for the last update expecting it to fix my issues which it didn't. I got one mission then she disappeared I got the marauder and completed 4 of those missions.
As of now I have 2052533 coins all of which are useless with nothing to spend them on I cannot progress anymore through the game.

So I would just like to know a few things.
Can my issues be fixed?
Alternatively if I started over can I get my coins put on my new save to aid in getting back to where I am now?
Finally could I get a refund on the gems I bought which turned out to be useless.

I would just like to know that after the two months I have already waited that I'm not wasting my time spinning slotz and and gaining millions of coins I cannot use and waiting for a fix that will never come.

Thanks in advance
LinkinJon

[newrider14]

I have been stuck since just after the 3rd update was released Since then I have not,

been able to set a platinum medal
been able to craft any items
Or been able to upgrade my bikes
Seen ANBA after he gave me one swamp track

I purchased a knapsack of gems in prep for the last update expecting it to fix my issues which it didn't. I got one mission then she disappeared I got the marauder and completed 4 of those missions.
As of now I have 2052533 coins all of which are useless with nothing to spend them on I cannot progress anymore through the game.

So I would just like to know a few things.
Can my issues be fixed?
Alternatively if I started over can I get my coins put on my new save to aid in getting back to where I am now?
Finally could I get a refund on the gems I bought which turned out to be useless.

I would just like to know that after the two months I have already waited that I'm not wasting my time spinning slotz and and gaining millions of coins I cannot use and waiting for a fix that will never come.

Thanks in advance
LinkinJon

Hi LinkinJon,

Sorry to hear about the issues you are facing with the game. Your progress is always saved in the server and if you uninstall and reinstall the game you can download it via connecting to Uplay. Just make sure you connect to Uplay once before uninstalling the app. However, if you loose it, we can grant you coins and gems again.

It will also be very helpful if you could mail us your player.bin file. Here are the steps to fetch it.

1. Install ifunbox( if you have windows) or use iexplorer tool on mac
2. Follow the path Connected devices-> User Application->Trails Frontier-> Documents-> Player.bin

Hope this info was useful.

Thanks!

[LinkinJon-TFG]

[QUOTE=newrider14;9962640]Hi LinkinJon,

Sorry to hear about the issues you are facing with the game. Your progress is always saved in the server and if you uninstall and reinstall the game you can download it via connecting to Uplay. Just make sure you connect to Uplay once before uninstalling the app. However, if you loose it, we can grant you coins and gems again.

It will also be very helpful if you could mail us your player.bin file. Here are the steps to fetch it.

1. Install ifunbox( if you have windows) or use iexplorer tool on mac
2. Follow the path Connected devices-> User Application->Trails Frontier-> Documents-> Player.bin

Hope this info was useful.

Thanks![/QUOTE



Ok i will do once i am home, where do i send the file?

Thanks for the help, what i was asking before was if i start over and wrote over my current game save can i get my current coins and gems put on that save to aid in catching yp to where i am now?

Thanks in advance

LinkinJon

[P3E7]

I have a lot of weird bugs, too:
- I can't craft
- I can't upgrade my bikes
- I did the first quest of the second halloween event, but it tells me I did the first and the second
- I had the pumpkin quest activated two times

I reinstalled the game but it didn't fix anything.

I made a gallery on imgur to "show off" all my bugs:
http://imgur.com/a/tWLTw

[xitooner]

I have a lot of weird bugs, too:

Dude... you resurrected a 5-month-old topic just to append your problem to the end. Yours is similar, but NOT exact. This just makes it confusing.

If you want to get attention to your problems faster... best to make your OWN topic, IMO.

[LinkinJon-TFG]

I have a lot of weird bugs, too:
- I can't craft
- I can't upgrade my bikes
- I did the first quest of the second halloween event, but it tells me I did the first and the second
- I had the pumpkin quest activated two times

I reinstalled the game but it didn't fix anything.

I made a gallery on imgur to "show off" all my bugs:
http://imgur.com/a/tWLTw

I hope for your sake you don't have the same issues I did as it only lead to be starting over, I got my money and gems back but everything else was wiped and I had my leaderboard times still which made ANBA useless and very difficult to unlock the swamp missions.

I suggest you submit a ticket to the support team and await their response but I would not expect a positive one but I hope I am wrong.