All progress lost out of nowhere. Please Help!!! | Forums

[Rishaan]

Since you already lost everything.. What about just deleting and reinstalling the game? You probably did this already perhaps..

[xPrOFeSsi0NaL]

A) Did you submit a ticket to Ubisoft support about this issue? Thats the best thing to do.

B) Have you tried/been able to try and restore your data from a cloud back up? This may not restore full data depending on the most recent upload, but should restore at least some of it.

Hope that helps and you get the data restored.

I have tried the cloud backup and any saves that are in there are from right after I lost everything.

No I didn't submit a ticket to Ubisoft support. I haven't been on the forums or very active in the community of trials for a long time so I didn't know you had to do that now. Used to be a thread saying what happened and redlynx was on the problem within a few days or so.

I've gotten past the problem at this point. All I want to be able to do is to connect to the Ubisoft servers which I still can't. There's no point of playing if I can't.

[xPrOFeSsi0NaL]

Since you already lost everything.. What about just deleting and reinstalling the game? You probably did this already perhaps..

Actually no I haven't. I don't know how that would help me connect to the servers though. I've played enough to unlock the pit viper again, I don't have the extremes unlocked yet. So deleting the game and reinstalling it would delete everything I've done for a second time which can be done in a few hours. But if it doesn't help me connect to the servers than there's no point.

[Mr_Shade]

I have tried the cloud backup and any saves that are in there are from right after I lost everything.

No I didn't submit a ticket to Ubisoft support. I haven't been on the forums or very active in the community of trials for a long time so I didn't know you had to do that now. Used to be a thread saying what happened and redlynx was on the problem within a few days or so.

I've gotten past the problem at this point. All I want to be able to do is to connect to the Ubisoft servers which I still can't. There's no point of playing if I can't.

It's always best to check the pinned threads, since you may have had some help to get the game working, rather than waiting here : http://forums.ubi.com/showthread.php...ror-READ-FIRST


If you are still having issues connecting - you need to contact support directly - if it's a different issue from when you first contacted them - please make a new ticket so that you get the correct advice based on the problem.