Deluxe Edition Season Pass Issue not fixed for Retail purchases! [SOLVED] | Forums

[Crosscoded]

Guess i won't be buying any more games for uplay in the future then, if the suport doesnt even bother to be polite, or to actually try to help you. :/
I'm just left in the dark here and ioswitch (luckely for him) got his season pass with no problem.

[ioswitch]

Guess i won't be buying any more games for uplay in the future then, if the suport doesnt even bother to be polite, or to actually try to help you. :/
I'm just left in the dark here and ioswitch (luckely for him) got his season pass with no problem.

Keep trying man, you payed for a product and you should get it as advertised.
It's not your fault.
Don't give up sir!

[Crosscoded]

Keep trying man, you payed for a product and you should get it as advertised.
It's not your fault.
Don't give up sir!

I already tried a few times, but they never seem to even understand what i am talking about, now the guy "helping' me says it is a booklet with a season pass code within...

[En0-]

Hi Nadepower,

Breath and stay calm :-) I know the situation is unfair and frustrating but the person in the customer supports makes his best to help you.
Keep discussing with him and I am sure a solution will come.

Let me know.

Cheers,

[Crosscoded]

Hi Nadepower,

Breath and stay calm :-) I know the situation is unfair and frustrating but the person in the customer supports makes his best to help you.
Keep discussing with him and I am sure a solution will come.

Let me know.

Cheers,

never mind, i just deleted uplay from my pc entirely, it's not the first time customer support has no idea what they are talking about. Maybe that is part of the reason 90% of PC gamers hate uplay.

[En0-]

Hi Nadepower,

Let me know if you change your mind and I will help.

Cheers,

[Crosscoded]

Hi Nadepower,

Let me know if you change your mind and I will help.

Cheers,

well i would love to play but since support doesn't even try to help me im just left here in a corner in the dark with the feeling of being screwed over

[ioswitch]

well i would love to play but since support doesn't even try to help me im just left here in a corner in the dark with the feeling of being screwed over

Try creating a new support ticket and hope for a different Support guy.
If the same Support guy is replying, request another Support guy.

@EnO- I just got my body kit code as well on top of the season pass and they both have been successfully redeemed.

[En0-]

Great news ioswitch

@Nadepower: I sent you a message on the forum, please let me know. Also, as Ioswitch, please recontact customer support. I am sure things improved.

[Dragonoframpage]

Hey, I've been bouncing back and forth between gamestop support and ubisoft support trying to get this figured out. Gamestop gave me one code for the Deluxe and Ubisoft tried to tell me I needed two, and blah blah blah I still don't have the season pass content. Ubisoft rep just told me he would content the dev team though :/