Trials_Fusion.exe has stopped working | Forums

[En0-]

Hello,

I can confirm your graphic card is lower than the minimum requirements we support at the moment.

Cheers,

[guest-6azSaphX]

I run out of ideas of what could be happening.

Did you try to play offline?

I am going to ask Sebastian as well if he has an idea and to come on the thread if it can help.

Anyone else having the same issue?

Im having the same issue..... does anyone have some ideas???

[BenShermanUbi]

Hi guest-6azSaphX,

Can you tell me your PC configuration?
Would be great to get your dxdiag and dmp file.

How to get Dxdiag:
1) Windows 7
- On your Windows task bar, click «Start» (Windows icon usually in the lower left corner of the screen).
- Select and press "Run" (if you do not see "Run", hold down the "Windows" button on your keyboard and press "R"). A "Run" window should pop up.
- In the "Run" window, type "dxdiag" and click "OK". A "DirectX Diagnostic Tool" window should pop up.
- In the appeared window choose "Save all information".
- After you've saved the file, please attach it to your reply.

2) Windows 8
- From the Windows desktop, press the Windows key and the R key to open the Run window.
- In the "Open:" field of the Run window, type "dxdiag." Click OK or the Enter key to open the DirectX Diagnostic Tool (if prompted to check if your drivers are digitally signed, click Yes).
- In the DirectX Diagnostic Tool window, click the "Save All Information" button.
- In the "Save As" window, the DirectX information will be saved as a text (.TXT) file. Designate where the file will be saved (such as the Desktop or other easily accessible location) and then click on the "Save" button.
- After you've saved the file, please attach it to your reply.

As for .dmp file, you can find it in your Documents directory (C:\Users\User\Documents\TrialsFusion\SavedGames).

You can send both of this files to this email.

Will be waiting for your response.

Regards,

[kmacena]

Hello Guys. I have the same crash on trials_fusion.exe when I'm inside the game and try to start a campaign.

I have Windows 8.1 64 Bit and an ATI Radeon 6870 HD with graphic drivers updated.

Cheers,

Kleber.

[Rakuey]

I run out of ideas of what could be happening.

Did you try to play offline?

I am going to ask Sebastian as well if he has an idea and to come on the thread if it can help.

Anyone else having the same issue?

I've been having this same issue and my specs are

GPU: Geforce GTX Titan X
CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Memory: 32.00 GB RAM (31.87 GB usable)
Current Resolution: 3840 x2160, 60Hz
Driver Version: 368.22
OS: Microsoft Windows 10 Home

[En0-]

Hello,

I've been having this same issue and my specs are

GPU: Geforce GTX Titan X
CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Memory: 32.00 GB RAM (31.87 GB usable)
Current Resolution: 3840 x2160, 60Hz
Driver Version: 368.22
OS: Microsoft Windows 10 Home

Best guess, try to lower the resolution.

Cheers,

[Caiocoelhosilva]

I've been having this same issue and my specs are

GPU: Geforce GTX Titan X
CPU: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz
Memory: 32.00 GB RAM (31.87 GB usable)
Current Resolution: 3840 x2160, 60Hz
Driver Version: 368.22
OS: Microsoft Windows 10 Home

I bought the game wednesday and have the same issue and I can't found a solution, I really want to play the game

[UbiSkyBear]

I bought the game wednesday and have the same issue and I can't found a solution, I really want to play the game

Sorry to see that, Caiocoelhosilva! I'd suggest reaching out to our Customer Support office for additional assistance as they will be able to take a further look into this.

You can open a chat or send a ticket by visiting: support.ubi.com. They will be able to assist you as soon as possible.

Feel free to let me know if you experience any issues reaching them. Thanks.