My game won't save and I keep losing all of my progress | Forums

[White_Man911]

Everytime I play, it tells me it "failed to synchronize cloud saves" so I can never save anything I do in it. I'd really appreciate it if this problem was fixed because I really like Trials, but I'm basically forced into not liking because of how crappy Uplay is. I had the game 89% complete and this happened. I think you guys are gonna need to fix this or you're going to lose fans.

[En0-]

Hello,

There is almost no report of this issue, so I don't think that's impacting a lot people. It's probably related to something with your configuration on your PC.

Please contact the Customer Support, you can find the address in this post: http://forums.ubi.com/showthread.php...ror-READ-FIRST

They have processes to troubleshoot this kind of issues.

Let me know if you're still facing this issue.

Cheers,

[IImayneII]

Everytime I play, it tells me it "failed to synchronize cloud saves" so I can never save anything I do in it. I'd really appreciate it if this problem was fixed because I really like Trials, but I'm basically forced into not liking because of how crappy Uplay is. I had the game 89% complete and this happened. I think you guys are gonna need to fix this or you're going to lose fans.

If you want you can use someone else his save to get some progress back. It won't affect the leaderboards, but it might show you different medals than you originally had and your playtime will change too. But since you lost everything I don't think that will matter that much

[White_Man911]

So I over-reacted last night about my issue, could the issue be that I have the game installed on a second SSD and not my primary one?

[En0-]

Hello,

I don't think because it's the setup I have at home and it works...

You can contact the customer support (find the link here: http://forums.ubi.com/showthread.php...ror-READ-FIRST )
They have processes to trouble shoot this kind of issue.

Let me know if there is some improvements or if you still stuck.

Cheers,