The Game does not start under windows 8.1 "Update 1" | Forums

[En0-]

Hello,

The problem comes from your "My Documents" folder. The way we were accessing it was not working with network drive. It's fixed in the patch that is incoming.

Cheers,

[Lion_13_FW]

That's strange. We have three Win 8.1 test computers here (laptops and desktop) for testing. The game is working fine on those computers. Do you have the new Windows 8.1 Update installed?

I just loaded Forgotten Battles on my laptop, a HP ENVY M6-K010dx SLEEKBOOK running Windows *.1 with the June update, and it appears to work just fine the videos and the setup menus all respond. I just inserted the disc and let it autorun. The problem I'm having is finding 8.1 drivers for my Saitek X45.

I've been to the Siatek Website, but the drivers page is unavailable.

[Trelur]

Hello,

The problem comes from your "My Documents" folder. The way we were accessing it was not working with network drive. It's fixed in the patch that is incoming.

Cheers,

En0-,

When is this patch coming? This thread has gone quiet because people are tired of complaining and most Windows 8.1 users have no solution. I've never had a game where I had to wait more than a month to play it due to bugs and the need for a patch. Do you guys care anymore or have enough people grown tired of complaining to warrant your slow pace? I've sent e-mails to support@redlynx.com to fall on deaf ears with no response. So when, when is this patch coming? We're still waiting; we're just tired of getting no answers.

[En0-]

Hey Trelur,

The patch is out since the 18th and has the fix for this problem. Let me know if you still have this problem.

Cheers,

[BenShermanUbi]

En0-,

When is this patch coming? This thread has gone quiet because people are tired of complaining and most Windows 8.1 users have no solution. I've never had a game where I had to wait more than a month to play it due to bugs and the need for a patch. Do you guys care anymore or have enough people grown tired of complaining to warrant your slow pace? I've sent e-mails to support@redlynx.com to fall on deaf ears with no response. So when, when is this patch coming? We're still waiting; we're just tired of getting no answers.

HI Trelur,

Patch 2 is already available for update.
It should contain a fix for this issue, please try it out and reply if you still have some problems.

Regards,

[Trelur]

Thank you for the quick response, both of you. I apologize for my message of frustration but I am a huge fan of the Trials series and just want to get this issue resolved. Is this patch downloaded manually or is it downloaded automatically upon logging into Uplay? I still receive the "Trials_Fusion.exe has stopped working" message upon trying to enter the first race. This is the same message that I've gotten since buying the game around a month ago. I use a Lenovo Y510p with Windows 8.1. If you would like me to provide more hardware information or any other details whatsoever, please let me know. If it can assist in getting this game up and running, I'll provide as much detail as necessary.

Thank You.

[BenShermanUbi]

Thank you for the quick response, both of you. I apologize for my message of frustration but I am a huge fan of the Trials series and just want to get this issue resolved. Is this patch downloaded manually or is it downloaded automatically upon logging into Uplay? I still receive the "Trials_Fusion.exe has stopped working" message upon trying to enter the first race. This is the same message that I've gotten since buying the game around a month ago. I use a Lenovo Y510p with Windows 8.1. If you would like me to provide more hardware information or any other details whatsoever, please let me know. If it can assist in getting this game up and running, I'll provide as much detail as necessary.

Thank You.

Try to open Uplay and under "Play" button there is a "Verify files" option. This one should start looking for corrupted files and game updates.
But it should be done automatically right after you press "Play" button.

Regards,

[Trelur]

Try to open Uplay and under "Play" button there is a "Verify files" option. This one should start looking for corrupted files and game updates.
But it should be done automatically right after you press "Play" button.

Regards,

Unfortunately, I only have the "Uninstall" option underneath the drop down arrow next to "Play." I assume I should have a "Verify files" option? Could this be an issue with uPlay? Please note that I purchased Trials Fusion through Steam as well.

[BenShermanUbi]

Unfortunately, I only have the "Uninstall" option underneath the drop down arrow next to "Play." I assume I should have a "Verify files" option? Could this be an issue with uPlay? Please note that I purchased Trials Fusion through Steam as well.

In this case it's not Uplay issue. It means that you need to check latest update on Steam, but it should be done automatically.
One last this thing that you can try is to re install game in Steam. otherwise it means that you still experience this issue even with patch 2

[damassacre]

Unfortunately, I only have the "Uninstall" option underneath the drop down arrow next to "Play." I assume I should have a "Verify files" option? Could this be an issue with uPlay? Please note that I purchased Trials Fusion through Steam as well.

You can verify the integrity of Steam game files as well. Go to Steam -> Library -> All Games -> Right Click on 'Trials Fusion' -> Click Properties -> Click tab named Updates -> Make sure it's set to 'Always keep this game up to date' -> Now click on Local Files -> Then click on 'Verify Integrity of game cache...'. This should check and redownload all missing files/updates for you.